Senior Manager, Enterprise & Production Solutions

• Apr 2011 - Present

Recruit, train, and coach teams through project stages for consultative client base management and new business development. Perform business analysis, workflow and process assessments, design and present recommended industry-leading document hardware, software, services and IT solutions incorporating client priorities and business goals. Direct multiple simultaneous projects fulfilling scope requirements, time, cost and deliverables.-Led teams for the largest Xerox agency, delivering average client project margin increases of 35.6% over 7 years across 2 major metro regions while averaging 26% increase in total projects the last 4 years from 2015-2018.-Transitioned office processes in legal, accounting, government, and retail chain industries streamlining workflows, consolidating equipment and service programs, reducing overall costs nearly 25% while increasing productivity.-Partnered with commercial/graphic design printers reacting to short-run needs with digital presses, automation, variable data and new packaging options to sustain and expand into new markets, increasing revenue and profits.-Equipped churches and non-profits with the ability to produce previously outsourced needs on demand, reducing avg. costs by more than 40% retaining donation proceeds and notably growing membership of their organizations

Enterprise Solutions Manager

• Jan 2008 - Apr 2011

As Xerox's Largest Platinum Agency managed the Metro DC area including northern Virginia and southern Maryland. Recruited, trained, coached and supervised teams for client base management and new business development. Performed business analysis, workflow and process assessments, design and present recommended document hardware, software, managed services and IT solutions incorporating client priorities and business goals. Supervised concurrent project implementations for strategic accounts fulfilling key requirements and deliverables.

CDS - #1 Xerox Platinum Plus Agency in the U.S.

• Jan 2008 - Present

Program Manager | Lead Buyer | Supply Chain Coordinator

• Jun 2004 - Jan 2008

Administrated, designed and implemented strategic sourcing and procurement procedures to optimize supplier factory orders and logistics of inventory stock, drop ship, and customer requirements. Analyzed and tracked competitive markets and set project pricing strategies and bid support according to technical specifications with sales team to win jobs while maximizing margins. Developed strategic vendor relationships with local, domestic, and international suppliers for import, JIT materials and finished supplier brand and private-label products. Negotiated costs and payment terms to accounts payable constraints while capturing discount opportunities. - Drove inventory down by 40% while accommodating increasing revenues. Lowered incoming, delivery, and inter-company freight costs by more than 20%, raising gross margins by 10% overall in the first year of lean initiatives.- As Project Manager, coordinated branch office/warehouse expansions and renovations within deadlines and budget.