Jon Rowlison
Director of IT and Architecture at Clearwater Counseling (Greater Twin Cities)- Claim this Profile
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Bio
Credentials
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ITIL Foundations 2011
UK Cabinet Office, HM GovernmentMay, 2013- Nov, 2024 -
MCSE+i
MicrosoftJan, 2000- Nov, 2024 -
Certified Information Systems Security Professional (CISSP)
Cybrary
Experience
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Clearwater Counseling (Greater Twin Cities)
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United States
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Mental Health Care
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1 - 100 Employee
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Director of IT and Architecture
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Feb 2017 - Present
At Clearwater I've built, grown, and maintained enterprise architecture and infrastructure. I manage workflows, enterprise projects, IT infrastructure, network and system security including HIPAA compliance, PCI/DSS compliance, ADFS secure data exchanges, and related security and IT systems. Clearwater Counseling is a Minnesota corporation providing adult, teen and youth out-patient mental health services with offices in Woodbury, St. Paul, Shoreview, and North Branch. At Clearwater I've built, grown, and maintained enterprise architecture and infrastructure. I manage workflows, enterprise projects, IT infrastructure, network and system security including HIPAA compliance, PCI/DSS compliance, ADFS secure data exchanges, and related security and IT systems. Clearwater Counseling is a Minnesota corporation providing adult, teen and youth out-patient mental health services with offices in Woodbury, St. Paul, Shoreview, and North Branch.
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Be The Match
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United States
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Non-profit Organizations
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700 & Above Employee
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Architecture and DevOps
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Oct 2013 - Feb 2017
Designed and implemented Docker infrastructure for the DevOps middleware team. Designed/created Docker deployment workflow and training for DevOps engineers. Worked with project managers, business process owners, developers, and development managers to implement solutions in real, virtual, and cloud-space using AWS, VMWare, Docker, and native infrastructure across Windows, Linux, Unix, and virtual environments. Designed and implemented highly-available architecture for clustered applications running in those environments. These systems are used globally (24/7) for real-time delivery of information and status for life-saving bone marrow and stem cell recipients/donors. Customers include, internally, a staff of 1000 and, externally, thousands of offices worldwide. Co-owned the middleware/DevOps process working with the security team to identify, schedule, and validate security compliance and remediation including PCI/DSS, pen test, and security bulletin remediations. Show less
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Target
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United States
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Retail
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700 & Above Employee
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ITSM Architecture
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Apr 2013 - Oct 2013
Responsible for the ServiceNow implementation throughout Target’s headquarters and stores. Worked directly with business process owners to re-imagine and re-engineer their traditional workflows and management systems into our ServiceNow architecture. ServiceNow is a SaaS cloud-based ITIL solution that we configured and implemented at Target; used throughout their 323,000-person global workforce. Our architecture used both SOAP and REST methods utilizing JavaScript, JSON, and XML/SAML data to coordinate events (CMDB artifacts, trouble tickets, and service requests) across Target’s global enterprise. Our solutions connected Target and over a dozen external providers to generate real-time information on trouble and request tickets with end-points around the world. Our implementation of a self-sign-up application for the Target help desk was awarded best-in-show technology at ServiceNow’s 2013 trade show. Show less
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ING Nederland
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Netherlands
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Banking
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700 & Above Employee
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Middleware Architecture
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Feb 2000 - Nov 2012
As middleware team lead from 2000-2008, I worked with enterprise architecture to define and implement the ING Americas Adaptive Architecture (IA3.) We leveraged Siteminder policy servers and infrastructure to create seamless security across platforms and domains in an environment where this was not generally common at that time. I designed and maintained web site and platform reporting tools in Webtrends for over 133 sites throughout our data center, delivering reports daily to business owners and marketing teams. In addition to the usual middleware duties (coordination with business owners, SDLC for hundreds of applications across 300 servers, and 24x7 rotational on-call,) I also on behalf of management conducted interviews and performed project management for our team of up to 20 engineers. I owned and managed our corporate PKI and SSL security certificate processes for all of our middleware infrastructure. Through 2008 we migrated all of our infrastructure to IBM-owned datacenters in Boulder and Denver, CO. When that effort was complete, I left ING to take on the role of middleware architect at Carlson Marketing. In 2009, I was recruited to re-join the ING middleware team as they were moving the infrastructure from Colorado back to a Minneapolis datacenter with failover facilities in Jacksonville, FL. Show less
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Carlson Marketing
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United States
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Advertising Services
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300 - 400 Employee
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Middleware Architecture
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May 2008 - Aug 2009
Reported to the Director of Infrastructure and Architecture, I led the architectural roll-out of our new SOA client platform for Hallmark and Visa (clients.) Used the Zachman Framework to develop and maintain enterprise architecture design and specifications with related documentation and processes. Analyzed results of pen and PCI/DSS testing and designed remediation processes. Made version, sizing, and purchasing decisions on servers and software including Weblogic application and portal, (Oracle) ALSB SOA, load-balancers, and ETL processes. Defined monitoring requirements for SOA and related services for central monitoring and alerting. Owned the middleware portion of a datacenter migration in February 2009. Owned middleware SDLC and implementation/health processes. Represented Carlson Marketing in relationships with external vendors and with peers in other divisions of Carlson Companies. Show less
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Middleware Architecture
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Dec 2003 - Mar 2008
Part of the term working for ING, our team were employed by IBM as the IT outsourcing partner for ING in the Americas region. Part of the term working for ING, our team were employed by IBM as the IT outsourcing partner for ING in the Americas region.
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AirTouch
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Telecommunications
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1 - 100 Employee
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Network and Application Developer
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Dec 1994 - Sep 1999
Designed, implemented, and managed regional Windows NT domains and related services (DNS, DHCP, WINS, SLIP/PPP.) Set up and managed Midwest regional web servies and servers. Managed hubs, routers, and terminal servers connecting remote locations and dozens of mobile users. Helped develop PC communications network and information-sharing tools including web applications with database integration, coding on both Unix/Linux and Windows systems, and advanced transactional data tracking. Migrated all of our Minneapolis operations users from DOS-based systems to Windows 95/98/NT. Migrated all of the Minneapolis users from legacy (Unix) email to Microsoft Exchange/Outlook and Lotus Notes. Configured, installed, and maintained Motorola and DSC cellular switching equipment, Tandem CDMA digital PCS switches, Unix-based statistics and monitoring tools, Motorola cellular base station sites, Fujitsu optical T3 multiplexers, paging systems, and related infrastructure. Show less
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Education
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1990 - 1994
University of Minnesota Duluth
BBA, Finance and MIS -
1987 - 1990
Duluth Central HS
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