Jon P. McKinley

Director of Optimization, Utilization, and Planning - Campus Transformation at The MetroHealth System (Cleveland, OH)
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US
Languages
  • English Native or bilingual proficiency

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Credentials

  • Project Management Professional
    Project Management Institute
    Jul, 2007
    - Oct, 2024
  • Borland Master Delphi Developer
    Borland International
  • CompTIA A+
    CompTIA
  • Microsoft Certified: Azure Fundamentals
    Microsoft
  • Post Graduate Certification in Adult Education
    Capella University

Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director of Optimization, Utilization, and Planning - Campus Transformation
      • Mar 2013 - Present

      Member of MetroHealth’s Enterprise Project Governance Board. Partner with executive leadership to implement innovative enterprise-wide strategies, policies, goals, objectives, and tactical plans to accelerate MetroHealth’s vision while aligning to its mission. Manage, direct, and provide strategies and planning associated with business optimization leveraging internal, partner, and external vendor relationships and resources. Lead project management professionals responsible for improving operational efficiency by implementing transformational plans that include the implementation of Information Technology solutions. Bridge the gap between clinical and support executives to identify, recommend, and negotiate solutions that address MetroHealth's most pressing challenges in a service-oriented manner. Justified solution configurations based on business cases containing market, return on investment (ROI), and cost-benefit analyses. Develop departmental budgets, policies, and procedures to ensure mission/vision alignment within all organizations and business processes. Assess regulatory compliance. Enabled my team with custom tools to assist in various data collection and operations initiatives, including Azure-based SQL Server solutions, Microsoft Office VBA, REVIT add-ins using Visual Studio C#, Office 365 Business Apps and Flow, and eBuilder process flow automation.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Enterprise IT Strategist and Architect
      • Jun 2011 - Mar 2013

      As a member of the PACE III prime contractor’s program management team, I was responsible for collaborating with the Office of the Chief Information Officer’s (OCIO) staff and envisioning and implementing center-wide IT solutions and leading the Center’s IT Security Management team. I led consulting professionals in assessing Center-level IT security risks. Worked with NASA Glenn’s Chief Information Officer and staff to develop and monitor enterprise-level policies and procedures to ensure compliance with the Federal Information Systems Management Act and Privacy Act (FISMA) regulations that protect sensitive data and personal identity information (PII). When deficiencies were found, developed approaches to mitigate those risks and decrease the Center’s threat surface while increasing overall compliance. Worked across entire civil servant and contractor organizations, developed annual strategies, and created budgets to implement them. Engaged in a project to implement service-orientation via ITIL v3 best practices. Partnered with NASA Glenn’s Chief Enterprise Architect to develop the CIO’s portfolio of services so that their value could be “sold” to Directorate-level stakeholders. Developed architectural frameworks, strategies, and transition plans.

    • Defense & Space
    • 1 - 100 Employee
    • Enterprise Architect
      • Apr 2009 - Jun 2011

      Worked directly with NASA’s Agency Chief Information Officer to develop an enterprise portfolio approach to Information Technology investment, implementation, operation, and governance based on the Federal Enterprise Architecture (FEA), ITIL v3, The Project Management Body of Knowledge (PMBoK), and other industry reference standards. Collaborated with C-level business executives and directors across all Mission Directorates to establish, execute, and optimize lifecycle processes, obtain consensus on IT strategy, and build commitment for change. Aligned investment planning and decisions with organizational vision and strategic goals. Led efforts to maximize investments in existing enterprise technologies, tools, data, and solutions to address complex business challenges to create significant business value. Developed executive-level stakeholder presentations and documents. Tracked and documented project progress to ensure the intended value and to improve future performance. Managed both large and small project efforts. Negotiated agreements and recruited, built and retained teams of diverse, high-performing professionals. Managed multi-million-dollar engagements to ensure business value/optimization. Led a team of IT professionals dedicated to the strategy, planning, implementation, and operation of IT solutions to support consulting and administrative services. Provided thought-leadership to drive the company’s communication, server, desktop, security, and information strategies. Implemented Office 365, virtualization of server infrastructure, use of unstructured and structured (e.g., SQL Server) storage solutions, and the modernization of security solutions including desktop and server end-point protection and a PKI infrastructure for intra, and inter-company communications of sensitive government data.

    • United States
    • Software Development
    • 700 & Above Employee
    • Territory Service Executive
      • Feb 2008 - Apr 2009

      Integrated sales and IT consulting service delivery resources across major health, manufacturing, retail, and insurance-based commercial customers located in multiple states. Established credibility and authority with executive leadership (Directors, CEO, CIO, CTO, CFO, etc.…) within a client portfolio to develop a pipeline of new business using a solution sales approach. Assessed business needs, worked with cross-functional technology consulting teams and partners to architected solutions, developing statements of work, and negotiated agreements/contracts with clients and delivery partners. Developed and delivered executive-level presentations to sell ideas. Managed multiple simultaneous and complex engagements with competing priorities and diverse stakeholders. Collaborated with internal product managers, account executives, consulting service teams, external partners, and off-shore/outsourcing partners to create high-value and responsive solutions. Articulated expectations and responsibilities through well-written statements of work, sub-contracts, and performance assessments.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Associate
      • Sep 1998 - Feb 2008

      Responsible for leading service line development and delivery related to Economic and Business Analysis (EBA). Integrated across enterprise organizations to translate enterprise business and financial requirements and needs into actionable plans. Built, retained, and led teams of over 50 business analysts, consultants, and CPAs on multiple multi-million-dollar contracts to perform economic and business consulting services for NASA government/federal CFOs, CIOs, and department directors. Managed the development of business case analyses (BCA), analysis of alternatives (AoA), cost/benefit analyses, and return on investment (ROI) analyses for major client investment efforts. Project Manager, lead architect, and database engineer/developer for transforming a disparate set of custom developed financial applications (GL, AP, reimbursable management, etc.) into an integrated web-based solution based on JAVA, IIS, and SQL Server. Program/Contract Manager for SAP R/3 Competency Center with 50 direct reports and 200 matrixed staff members from partners IBM and SAIC. Competency Center responsibilities included leading the business call center, incident, problem, event management and other ITIL implementation initiatives, ABAP and other software development teams, enterprise architecture, organizational change management and training, and Competency Center administrative functions.

    • United States
    • Software Development
    • 700 & Above Employee
    • Lead Software Engineer
      • 1995 - 1998

      Responsible for leading the design and development of custom software solutions within the Enterprise Resource Planning (ERP) and Organizational Change Management industries. Performed Project Management and lead developer functions for a portfolio of short-term (months) and mid-term (year) software development initiatives. Developed web-based client/server and Windows-based “fat client” knowledge management and training development tools using Borland Delphi. Responsible for leading the design and development of custom software solutions within the Enterprise Resource Planning (ERP) and Organizational Change Management industries. Performed Project Management and lead developer functions for a portfolio of short-term (months) and mid-term (year) software development initiatives. Developed web-based client/server and Windows-based “fat client” knowledge management and training development tools using Borland Delphi.

    • Electronic Technician
      • 1992 - 1995

      Responsible for shop operations, staffing, and repair of electronic office equipment. Performed troubleshooting of power supplies, logic circuits, and electromechanical devices using oscilloscopes, volt-ohm meters (VOM), logic analyzers, and other test equipment. Estimated repair costs and consulted with customers to approve repairs. Managed OEM repair orders and performed board/component-level repair of discrete components and integrated circuits compliant with technical specifications and OEM components using de-soldering/soldering, ROM flashing, and other tools. Performed equipment quality testing. Performed inventory management of electronic components and shop supplies. Performed preventative maintenance and calibration of shop equipment. Managed technician schedules and work assignments.

Education

  • Capella University
    Doctor of Philosophy (PhD), Information Technology - Education
    2011 - 2019
  • Capella University
    Master's of Science, Information Technology Project Management
    2007 - 2011
  • Capella University
    Bachelor of Science, Information Technology / Project Management
    2003 - 2007

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