Experience

Network Service Providers (NSP)

• New Zealand
• Computer Networking Products
• 1 - 100 Employee

• Client And Technical Operations Manager

  • Jun 2022 - Present



Little Bear Limited

• Director

  • Feb 2016 - Present

  Co-founder of a bespoke Managed Service Provider (MSP) with a focus on providing IT solutions to the creative industry. Responsible for all aspects of business management including business development, strategic planning and service design and delivery. - While no longer working in this capacity I still run Little Bear for consulting Co-founder of a bespoke Managed Service Provider (MSP) with a focus on providing IT solutions to the creative industry. Responsible for all aspects of business management including business development, strategic planning and service design and delivery. - While no longer working in this capacity I still run Little Bear for consulting



OneHQ

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Solutions Manager

  • Apr 2019 - Mar 2022

  Developed and managed a full suite of consulting and managed service offerings for the SME Market. Worked with clients and vendors to design and implement end-to-end solutions to solve organisational pain points. Responsible for project management of large IT deployments and Client IT roadmaps and Sales. Developed and managed a full suite of consulting and managed service offerings for the SME Market. Worked with clients and vendors to design and implement end-to-end solutions to solve organisational pain points. Responsible for project management of large IT deployments and Client IT roadmaps and Sales.



CLEMENGER GROUP LIMITED

• Australia
• Advertising Services
• 1 - 100 Employee

• Senior System Engineer

  • May 2013 - Jan 2016

  Reporting to the CIO of Clemenger Group, I worked with vendors to design, build, implement and document cost effective, efficient systems and solutions in a rapidly changing industry. I was the primary senior technical support of the IT infrastructure for 11 Companies and 8 locations. Reporting to the CIO of Clemenger Group, I worked with vendors to design, build, implement and document cost effective, efficient systems and solutions in a rapidly changing industry. I was the primary senior technical support of the IT infrastructure for 11 Companies and 8 locations.



Base2 powered by Kordia

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Engineer

  • May 2012 - Apr 2013

  Responsible for monitoring, maintaining and administering a multi-site WAN environment, achieving 99.9% service uptime. Worked directly with clients to understand business needs and turn them into viable IT solutions. Provided IT Engineering expertise to clients across a range of platforms. Responsible for monitoring, maintaining and administering a multi-site WAN environment, achieving 99.9% service uptime. Worked directly with clients to understand business needs and turn them into viable IT solutions. Provided IT Engineering expertise to clients across a range of platforms.



Carter Holt Harvey

• Wholesale Building Materials
• 300 - 400 Employee

• Service Desk Analyst

  • Dec 2011 - May 2012

  Supported 6000 users in New Zealand and Australia with over 200 applications. This included monitoring of active directory, exchange and the network environment Supported 6000 users in New Zealand and Australia with over 200 applications. This included monitoring of active directory, exchange and the network environment



NZ Army

• Armed Forces
• 300 - 400 Employee

• Information Systems Operator - Intelligence Analyst

  • Jan 2008 - Jun 2011

  Responsible for the deployment of extensive internet and intranet network communication locally in both New Zealand and Afghanistan and internationally between Afghanistan and New Zealand. Managed information and network systems for over 6000 users and supported intelligence agencies locally and abroad. Responsible for the deployment of extensive internet and intranet network communication locally in both New Zealand and Afghanistan and internationally between Afghanistan and New Zealand. Managed information and network systems for over 6000 users and supported intelligence agencies locally and abroad.