Experience

Data Techniques

• United Kingdom
• Information Technology and Services
• 1 - 100 Employee

• Sugi+ Engineer

  • Mar 2014 - Present

  Datacenter gofer Datacenter gofer



HP Enterprise Services

• Network and Server Engineer

  • Sep 2011 - Jan 2014

  Microsoft Windows Systems Support Engineer.• Responsible for administering the Wintel servers at both Burton and Belgium Data Centers running various physical and virtual servers.• Building and virtualizing servers as required.• Administering the virtual infrastructure and backend Netapp/3par storage.• Administering the day to day operations such as backups, file restorations, user and mailbox creation, folder security settings.• Helpdesk calls for UK and Central Europe for general workstation, server and network issues.• Assisting with various XP to Windows 7 rollouts to the UK and Central Europe mostly including post migration helpdesk calls and resolving issues as they arise.• Change management including creation, presenting to the CAB and getting the necessary approvals as required.• Assisting with various aspects of a major domain migration for the US, Central Europe and the UK, including mailbox/exchange migration, machine migration, folder/mailbox permissions, application issues.• Integral part of many aspects of a Windows 7 roll out including building and testing base image, data migration and support after migration.



Practice Net

• United Kingdom
• Software Development

• Network Engineer

  • Jun 1994 - Sep 2011

  Network Implementation Engineer. • Responsible for administering several Windows based networks at customer’s sites running various Microsoft products such as Exchange server, Terminal Services and SQL Server. Fully proficient with Active Directory manipulation.• Implemented various backup procedures including tape backup and continuous protection systems designed to facilitate quick data recovery with minimum down time.• Evaluated new technologies to cater for specific customer requirements and then successfully implemented the relevant product to meet the customer’s specifications.• Voice and data communications technical lead for both our customers and our corporate offices.• Networking integration for customer’s data centres involving linking Head Quarters to their branch offices via VPN networks and utilizing Windows Terminal Servers, Exchange Servers and SQL Servers. Additional links to legacy Unix and Novell platforms.• Developed and maintained a number of tools to assist the Network Engineering group in their tasks, including project management tracking, tracking IP, VLAN, and VPN community allocations, visualizing the network topology. • Requested new customer point-to-point circuits as required. Opened trouble tickets, and interfaced with telecommunications providers to resolve issues on both new and existing circuits. Also served as the initial point of contact for dedicated leased line networks.• Additionally, I assist and train the system administrators at our customer’s sites in their task of maintaining and supporting the company's various servers, workstations, network infrastructure and connected equipment.• Installation and detailed configuration of group policies to facilitate security lockdowns and centralised workstation management.• Installation and configuration of centrally managed anti-virus and malware protection, with additional protection via email and web traffic scanning.