Experience

Subway Resturants

• United States
• Retail
• 200 - 300 Employee

• Franchisee

  • Mar 2020 - Present



Target

• United States
• Retail
• 700 & Above Employee

• Executive Team Lead

  • Aug 2012 - Mar 2020

  -Responsible for hiring, teaching, training and developing all team members in my store. -I've run the logistics, salesfloor, guest experience and visual merchandising departments with excellent results. -I operate the largest salesfloor department in my group generating over $70 million annually with a positive 7% sales comp. -Helped to decrease shortage results by over $200k by implementing consistent training for my team. -Piloted and provided company feedback on new logistics process focused on a more guest driven culture. - Built stable, results oriented, guest satisfaction focused teams, by properly identifying the right talent in the hiring process and ensuring my team had a thorough training and follow up program installed. - Helped create and implement visual merchandising program for our group. The program focused on providing localized visual statements in our home decor and clothing departments. My store saw double digit sales increases in departments after rollout. - Responsible for payroll allocation in my store consisting of over 300 team members. Store made payroll budget for the past two years. - District trainer for new Executive Team Leaders.



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Jun 2006 - May 2011

  -Responsible for properly identifying the right financial solutions for my clients. -Developed strong relationships with my clients to help ensure their financial goals were met. -Partnered with branch bankers to ensure they were trained on proper ways to identify client needs and to deliver exceptional guest service. -Built and managed book of business worth over $23 million. -Youngest banker in my district to be accepted to SunTrust exclusive licensed banker program.