Jon Zander

Field Support Engineer at SymQuest
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Contact Information
us****@****om
(386) 825-5501
Location
Saranac Lake, New York, United States, US

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Nick Noggle, PMP

Jon is one of the best managers I've had the pleasure to work for. He is a natural mentor and leader of people. Jon produces high quality work while simultaneously developing those around him. He is a quick study and lifelong learner. His curiosity and dedication to excellence set him apart from others and help to create a conducive atmosphere for innovation that benefits the entire team. Jon is a quality person and I would look forward to any opportunity to work with him again.

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Credentials

  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Feb, 2023
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist
    CompTIA
    Dec, 2022
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Dec, 2022
    - Nov, 2024
  • CompTIA A+
    CompTIA
  • CompTIA IT Operations Specialist
    CompTIA
  • CompTIA Network+
    CompTIA
  • Fortinet Network Security Expert Level 3: Certified Associate
    Fortinet
  • Linux Essentials
    Linux Professional Institute (LPI)

Experience

  • SymQuest
    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Field Support Engineer
      • Aug 2023 - Present

  • Queen Consulting Group (now Talent Groups)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive
      • Apr 2023 - Jul 2023

  • St. Joseph's Addiction Treatment & Recovery Centers
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Associate Director of Information Technology
      • Mar 2022 - Apr 2023

      - Develop and maintain adequate infrastructure to support the information technology needs of the organization. Serve as systems administrator, network administrator, escalated technical support and supervisor to the Help Desk and its technicians.- Research, configure, deploy and maintain all necessary infrastructure including Windows Servers on VMware virtual hosts, WAN/LAN networking components including Cisco and Ubiquiti switches, routers, wireless access points and FortiGate firewalls, on-premises and hosted VoIP phone architecture, security cameras, door access controllers and printers.- Windows Domain administration including security policy development, group policy, supporting hybrid Active Directory/Azure architecture, identity management, SSO configuration and integration with third party SaaS. - Microsoft Office 365 administration overseeing Intune, Exchange online, mail flow policies, MFA configuration and enforcement, compliance and eDiscovery policies. - Cloud-based security administration utilizing BitDefender GravityZone.- MDM administration and configuration utilizing JAMF/Apple Business Manager.- Recruitment, training, development and performance management of Help Desk technicians. Show less

    • Associate Director of Human Resources
      • Jul 2021 - Mar 2022

      - Assisting with the administration of the day-to-day operations of the Human Resources functions and duties.- Strategic development of content, framework, processes, systems and tools to drive the engagement of the workforce.- Oversight of agency Training & Development program.- Project-management and system administration for the rollout of BambooHR HRIS system and its associated ATS workflows, onboarding procedures, employee data and performance management.

    • Senior Information Technology Technician
      • Jan 2019 - Jul 2021

  • SARANAC LAKE CENTRAL SCHOOL DISTRICT
    • United States
    • 1 - 100 Employee
    • Technology Integration Specialist
      • Jul 2017 - Jan 2019

  • Young Life
    • United States
    • Religious Institutions
    • 700 & Above Employee
    • Guest Services Specialist
      • Feb 2012 - Jul 2017

    • Personal Computer Local Area Network Administrator
      • Feb 2012 - Jul 2017

  • Mirror Lake Inn
    • Lake Placid, New York, United States
    • Technical Support Specialist
      • Jan 2009 - Jan 2012

Education

  • Western Governors University
    Bachelor of Science - BS, Cloud Computing
    2022 - 2023
  • State University of New York College at Plattsburgh
    Computer Science
    2007 - 2011
  • Gordon College
    2002 - 2003

Community

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