Experience

Collab365

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Product Officer

  • Nov 2022 - Present

  Delighted to be part of a creative, talented, hard-working group of people building something really exciting. Our goal is pretty simple - to build the best, most visited and most helpful online location for people who want to : - take the first steps into a new career in no-code, low-code tech (more money!) - cross-train for a career in IT by learning about Microsoft 365 cloud services ((more job satisfaction!) - build their skills toolkit on Microsoft 365 cloud services with like minded people all around them (more skills!) Our speciality is "The Challenge"...come and have a look? http://academy.collab365.com/ Show less



JM&W

• United Kingdom
• IT Services and IT Consulting

• Freelance Trainer/Content Writer (Microsoft Power Platform)

  • Nov 2021 - Nov 2022



AO

• United Kingdom
• Retail Appliances, Electrical, and Electronic Equipment
• 700 & Above Employee

• Scrum Master

  • Feb 2021 - Nov 2022



BJSS

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Delivery Manager

  • Nov 2019 - Feb 2021



JM&W

• United Kingdom
• IT Services and IT Consulting

• Family Travels

  • Aug 2019 - Sep 2019

  Taking an extended break from helping teams as a Scrum Master to focus on time with my family and the experience of travelling through France for the summer. Had the best time but as with all good things, we had to finish and come home to the real world.

• Scrum Master

  • Jan 2018 - Jul 2019

  Working as a Scrum Master to support the delivery of a digital Identity service to support the NHS. This initiative created a digital identity verification service for anyone and everyone who wishes to use an online NHS service. Initially rolled to support mobile booking of appointments via the NHS App, repeat prescriptions and other data management services, the ultimate goal is for this product to become the defacto standard for identity across the NHS. My role as Scrum Master covered the diverse range of activities often encountered in the day to day performance of Scrum. Such as:- Helping form the Scrum events calendar. Facilitating where required.- Encouraging team self organisation. - Helping the team resolve conflict. - Identifying possible areas for change and bringing these up with individuals or the team.- Supporting the PO and the Product backlog (particularly in making sure the right steps were embedded to ensure backlog was well refined) - Supporting the organisation in its use and understanding of Scrum. - Helping the organisation to land its support model and prepare it for scale.- Being a mentor for other Scrum Masters and Delivery managers. Before completing the contract, the team successfully landed the core product (seeing its use top 50,000 individuals inside the first 6 months) as well as a proof of concept product version which used automated facial recognition to support cross checking of identity artifacts. Show less

• Scrum Master

  • Sep 2017 - Dec 2017

  Engaged as a Scrum Master for First Direct, this role helped support the teams building a replacement mobile online banking product. First Direct used the SAFe approach to delivery which required me to support activities such as:- Product Increment planning- Supporting the BA and PO team in preparing and presenting the Product Backlog to the team. - Supporting the Scrum team in their day to day delivery challenges (helping them to uncover answers and removing blockers where they arose).- Helping the Agile Release train understand and gain visibility of progress from the team. Having been very successful in helping the team hit their goals every sprint and every Product Increment, this role was curtailed due to a change within the wider organisation which meant a wholesale shift in the team composition. Show less

• Scrum Master

  • Mar 2016 - Oct 2017

  Working as a Scrum Master for Collaboris - a small startup based in the UK. Initially helping the business derive its backlog for an online digital broadcast platform. Moving to help form the Scrum practices within the team - setting up the events, helping facilitate when needed. Other aspects of this role included:- Helping the business form their view of 'value' so that the work could effectively be prioritised by the product owners.- Resolving day to day impediments that slowed the delivery for the remote team. - Talking to people outside the business in support of the product launches. - Helping the business move towards a more sustainable delivery pace for the right products. Show less

• Agile Delivery Manager

  • Dec 2016 - Aug 2017

  Delivering problem management and delivery services to support a digital transformation programme at CO-OP Insurance. Formally engaged as an Agile Delivery Manager. Performing Data, Scheduling and Deployment lead duties. Designing and implementing responsive deployment processes and controls to perform a company wide Windows refresh.



JM&W

• United Kingdom
• IT Services and IT Consulting

• Project Manager - Windows 7 Deployments

  • May 2013 - Mar 2015

  Delivering Project management services to support LLoyds Banking group deloy a Windows based deskop estate. Setting up and running the VIP deployment service to ensure a 'white glove experience' from the delivery partners.

• Service Transformation & Defects Manager (Windows 7 migration)

  • Mar 2012 - May 2013

  Delivering a Windows 7 deployment PM service to Yorkshire Building Society. Working as part of the testing team and the service transformation team.

• Technical Infrastructure Delivery Manager (Global Payments)

  • Sep 2011 - Mar 2012

  Providing an Infrastructure Delivery Manager service to HSBC for a major refresh of the global payments platform architecture - which served bank critical payments processing.Delivering across multiple territories throughout the world via dispersed IT teams.

• Infrastructure Project Manager (Integration)

  • Jun 2010 - Aug 2011

  Delivering Project Management services to support on the largest banking integration project in the UK in 2011 as a Senior Infrastructure Project Manager. Working with the incumbent project management and delivery staff to aid project recovery and delivery in time for critical milestones.

• Project Recovery Consultant and Project Manager (Business Intelligence)

  • Sep 2008 - Jul 2010

  Supporting the CQC by delivering project recovery services for a business intelligence project that had encountered difficulties.Working to reduce the spend of this government organization by reconcilling 2 industry standard Business Intelligence reporting systems into one best of breed service.