Experience

Charleston County Consolidated 9-1-1 Center

• Government Administration
• 1 - 100 Employee

• Computer Support Specialist

  • Sep 2007 - Present

  • Support end users with application and hardware issues, 24/7. • Maintain, monitor, and mitigate issues with: o Active Directory o Group Policy o Security Access o File & Print Servers o Data delivery o Network Equipment o Printer Deployment & operations o DNS/Routing and Remote Access o Software and Hardware conflicts o Communications Equipment o Workstations o VM systems and appliances • Install/configure personal computers and software applicable to user functions. • Coordinate refresh of workstations to include image deployments. • Aid in preserving Data Center security and ensuring compliance with accreditation agencies. • Design, plan, implement, and document complex systems. • Investigate issues reported by security systems and report analysis to supervisors. • Maintain in-car camera systems and road safety devices in all Charleston County Ambulances. • Create and provide training to staff, both technical and job specific training from previous experience as a Dispatcher. Show less



CHARLESTON COUNTY VOLUNTEER RESCUE SQUAD

• United States
• 1 - 100 Employee

• Assistant Chief

  • Jan 2008 - Jan 2019

  • Responsibilities included: o Maintain personnel records o Investigate complaints o Carry out disciplinary actions o Provide orientation to new staff o Maintain all clerical records o FOIA requests o Report analysis o Logistic support • Served as IT Manager (last 6 years) • Ensure necessary action items are completed and issues are mitigated in a timely manner. • Responsibilities included: o Maintain personnel records o Investigate complaints o Carry out disciplinary actions o Provide orientation to new staff o Maintain all clerical records o FOIA requests o Report analysis o Logistic support • Served as IT Manager (last 6 years) • Ensure necessary action items are completed and issues are mitigated in a timely manner.



Stock Building Supply is now BMC!

• United States
• Building Materials
• 700 & Above Employee

• Senior Technical Sales Rep / Assistant Manager

  • Feb 2004 - Apr 2007

  • Implementation and maintenance of an in-depth safety program for the employees. • Professionalism and timeliness was commended through customer satisfaction while dealing with a diverse population of the public. • Handled multiple projects simultaneously while monitoring fiscal responsibilities and vendor contact/follow-thru. • Aid in computer and network repairs and system refreshes. • Implementation and maintenance of an in-depth safety program for the employees. • Professionalism and timeliness was commended through customer satisfaction while dealing with a diverse population of the public. • Handled multiple projects simultaneously while monitoring fiscal responsibilities and vendor contact/follow-thru. • Aid in computer and network repairs and system refreshes.



Rural/Metro Corporation

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• EMT

  • Apr 2004 - Apr 2006



Alta Log Homes

• United States
• Design Services

• Mill Worker

  • Jun 2002 - Feb 2003