Experience

12Go

• Thailand
• Travel Arrangements
• 1 - 100 Employee

• Customer support

  • Jul 2022 - Present

  -Resolve customer complaints via phone, email, or social media. -Assist customers and the operators by providing information they require. -Hand over the tickets to customers. Communicating and coordinating with colleagues and other departments as necessary. -Track bad reviews and support cases to identify problems & resolve them -Suggest and make changes to have a smooth operations -Regular contact with current Transport Operators -Recommend and sell potential products or services to customers. Show less



Bitkub

• Thailand
• Financial Services
• 400 - 500 Employee

• KYC Officer

  • Dec 2021 - Jun 2022

  Conduct research to verify information on new account documents and ensure that new account holders are not high-risk customers and do not have restrictions or negative activities that would impact their opening of a new account. Conduct research to verify information on new account documents and ensure that new account holders are not high-risk customers and do not have restrictions or negative activities that would impact their opening of a new account.