Product Support Technician

• May 2022 - Present

Delivery Driver

• Sep 2021 - Apr 2022

• Deliver food promptly and safely from local restaurants and fast-food chains in the Clairemont area with constant communication with customers and merchants to ensure smoothest transactions • Complete an average of thirty deliveries on a weekly basis, while maintaining a 4.97 customer rating and 90% on time rate • Report insightful daily feedback to DD developers to further enhance UI/UX design and functionality of the current app update • Deliver food promptly and safely from local restaurants and fast-food chains in the Clairemont area with constant communication with customers and merchants to ensure smoothest transactions • Complete an average of thirty deliveries on a weekly basis, while maintaining a 4.97 customer rating and 90% on time rate • Report insightful daily feedback to DD developers to further enhance UI/UX design and functionality of the current app update

Junior Operations Executive

• Apr 2021 - Aug 2021

• Assisting executives with day-to-day tasks such as updating databases to process and manage information • Qualify inbound leads and communicate daily with cross-functional team members • Provide general office support including scheduling meetings, answering phones, filing and expense reporting • Assisting executives with day-to-day tasks such as updating databases to process and manage information • Qualify inbound leads and communicate daily with cross-functional team members • Provide general office support including scheduling meetings, answering phones, filing and expense reporting

Sales And Marketing Intern

• Oct 2020 - Mar 2021

• Created email marketing campaigns to secure potential clients. • Created invoices and shipping label through Quikbooks and Shippo for packages to be sent out. • Adjusted eyewear frames, carefully prepared packages, and dropped them off at shipping centers. • Organized digital assets on dropbox. • Created email marketing campaigns to secure potential clients. • Created invoices and shipping label through Quikbooks and Shippo for packages to be sent out. • Adjusted eyewear frames, carefully prepared packages, and dropped them off at shipping centers. • Organized digital assets on dropbox.

Summer Intern

• Jun 2019 - Aug 2019

• Created content used to brand the product and the company through means of video production and photography while analyzing various consumer reactions. • Created content used to brand the product and the company through means of video production and photography while analyzing various consumer reactions.

Event Staff

• Sep 2017 - Apr 2019

Event staff at the Viejas Arena. • Welcomed people into the arena with enthusiasm to establish quality customer service. • Checked tickets of over 1000 attendees per event via scanner in a fixed amount of time. • Clarified questions from attendees through communication to allow for better understanding of the venue, locations, and rules. Event staff at the Viejas Arena. • Welcomed people into the arena with enthusiasm to establish quality customer service. • Checked tickets of over 1000 attendees per event via scanner in a fixed amount of time. • Clarified questions from attendees through communication to allow for better understanding of the venue, locations, and rules.