Jolin Chiang

Customer Service Specialist at Airsupply International Logistics Group Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Shenzhen, Guangdong, China, CN

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Experience

    • China
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jan 2021 - Present

      Resonsibilty: 1.Estabilsh international business relation. 2.Responsible for the entire process of international air/sea shipment. 3.Providing most competative rates and various solutions to client. 4.Promoting our company's brand to enhance the company's reputation. 5.Maintaining good relations with present clients. Email:jolin@air-supply.cn,Mobile:+86-13480686291(WeChat&WhatsApp) Airsupply main advantage: 1.Air Freight/Sea Freight,we deliver to worldwide:US,Europe,Mexico,Australia and Southeast Asia. 2.Project logistics. 3.DG Cargo with license, We handle weekly +50 DG shipments (Class 2/3/4/5/6/8/9) regularly under the supervision of our certificated staffs. 4 .Import customs clearnace and export by Air. 5. Inland trucking service. 6.Handle Masks, Sanitizer, disinfection water, disinfection tissue. 7.Door to door delivery (including DDU & DDP shipment). 8.Air Charter service. Show less

    • Manager Business Management
      • Mar 2012 - Apr 2018

      1. Formulate the work plan of the department, be responsible for the import of general trade equipment, coordinate the supply chain resources of the customs, logistics and financial departments to ensure the normal operation of import and export. 2. Formulate various rules and regulations and operating procedures of the department, and continue to improve them. 3. Supervise the progress and level of work, prevent risks, and deal with abnormal situations. 4. Develop training plans, regularly do skills training and cultivate talent echelon. 5. Responsible for supervising the collection of accounts and preventing bad debts. 6. Familiar with international trade procedure, import and export customs declaration, the operation of financial leasing mode.Handle process of import and export capital flow/document flow under the conditions of foreign exchange transactions and letter of credit payment. 7. Customer maintenance window and customer operation data analysis, feedback of customer demand information and preparation of operation reports, regular visits to current customers, and assistance in sales negotiation with potential customers. 8. Team building and member management. Show less

Education

  • Shenzhen University
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2015 - 2018

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