Experience

Zuru Services

• India
• Software Development
• 1 - 100 Employee

• Data Annotator

  • Dec 2019 - Present

  - Data Labeling: Determining whether it is relevant or irrelevant in regards to a particular topic or brand. Assigning a sentiment to relevant posts. - App test task: Reviewing and responding to all user generated content for client’s social channels. Flagging content that needs to be reviewed by the client to determine next steps. - Data Labeling: Determining whether it is relevant or irrelevant in regards to a particular topic or brand. Assigning a sentiment to relevant posts. - App test task: Reviewing and responding to all user generated content for client’s social channels. Flagging content that needs to be reviewed by the client to determine next steps.



Thoth AI

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Annotator

  • Dec 2022 - Jul 2023

  - Checking the video and annotate accordingly following policy. - Achieving the daily quality and quantity targets set by the PM - Checking the video and annotate accordingly following policy. - Achieving the daily quality and quantity targets set by the PM



TransPerfect

• United States
• Translation and Localization
• 700 & Above Employee

• Image Annotator

  • Dec 2022 - Feb 2023

  - Framing correctly around words in Vietnamese. - Writing down the words you will see in the picture. - Helping machine learning systems automatically detect text in images and convert images to text. - Framing correctly around words in Vietnamese. - Writing down the words you will see in the picture. - Helping machine learning systems automatically detect text in images and convert images to text.



Oh! Vacation

• Vietnam
• Real Estate
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 2019 - Mar 2022

  - Explaining detail of the contract clearly and provide enough information for clients. - Keeping records of customer's information, interactions and transactions. - Following cash flow as well as the next customer’s payment term. - Handling and resolve client’s issues and complaints via chat, call and email. - Making periodic reports. - Performing related administrative works. - Back up Team Leader in 10 months. - Explaining detail of the contract clearly and provide enough information for clients. - Keeping records of customer's information, interactions and transactions. - Following cash flow as well as the next customer’s payment term. - Handling and resolve client’s issues and complaints via chat, call and email. - Making periodic reports. - Performing related administrative works. - Back up Team Leader in 10 months.



Scriptoniq

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Vietnamese Transcriber

  • May 2020 - Jul 2021

  - Using the system to listen to multiple audio files in Vietnamese. - Converting them into text in Vietnamese on the system. - Using the system to listen to multiple audio files in Vietnamese. - Converting them into text in Vietnamese on the system.



Globe Aware

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Coordinator

  • Oct 2018 - Jul 2019

  - Expanding market in regions in the world. - Accessing and negotiate with the suppliers. - Updating and complete the data on the Sale and Customer Service system. - Supporting Customer Service Department. - Answering client inquiries via telephone, online chat and emails. - Expanding market in regions in the world. - Accessing and negotiate with the suppliers. - Updating and complete the data on the Sale and Customer Service system. - Supporting Customer Service Department. - Answering client inquiries via telephone, online chat and emails.



Uemura - Travel & Leisure Social Network

• Cyprus
• Travel Arrangements
• 1 - 100 Employee

• International Consultant

  • Jul 2018 - Apr 2019

  - Expanding market in regions in the world. - Accessing and negotiate with the suppliers. - Updating and complete the data on the Sale and Customer Service system. - Supporting Customer Service Department. - Answering client inquiries via telephone, online chat and emails. - Expanding market in regions in the world. - Accessing and negotiate with the suppliers. - Updating and complete the data on the Sale and Customer Service system. - Supporting Customer Service Department. - Answering client inquiries via telephone, online chat and emails.



YAXING PLASTIC PRODUCT

• Sales Staff

  • Oct 2017 - Jun 2018

  - Reaching out client, introduce and consult products of the company . - Answering clients inquiries via telephone, online chat. - Handling client requests and issues. - Assisting and take care of client. - Assisting team members to accomplish their tasks. - Other tasks as assigned by manager. - Reaching out client, introduce and consult products of the company . - Answering clients inquiries via telephone, online chat. - Handling client requests and issues. - Assisting and take care of client. - Assisting team members to accomplish their tasks. - Other tasks as assigned by manager.