Jolia Alexander M.Ed, Ed.S, NCC, APC
Adult Mental Health Therapist at Odyssey Family Counseling Center- Claim this Profile
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American Sign Language -
Topline Score
Bio
Credentials
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CPR/AED/First Aid
State of GeorgiaSep, 2021- Oct, 2024 -
Best Practices for Delivering Telehealth
ReliasDec, 2020- Oct, 2024 -
Counselor/Mental Health Professional
State of GeorgiaOct, 2019- Oct, 2024 -
Jolia Alexander, Inc.
State of GeorgiaApr, 2018- Oct, 2024
Experience
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Odyssey Family Counseling Center
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Mental Health Care
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1 - 100 Employee
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Adult Mental Health Therapist
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Dec 2020 - Present
Provided 60-minute individual counseling sessions on a weekly or biweekly basis to a minimum of 24 clients Counseled clients temporarily through Telehealth to explore skills to overcome mental health concerns, including depression, anxiety, PTSD, and suicidal ideation. Conducted 2-hour Behavioral Health Assessments as the initial session for newly referred clients Administered initial and ongoing individualized treatment plans for each client Maintained detailed clinical progress notes on CareLogic Engaged with Probation Officers to give monthly documents on the progress of the Federal Probation clients Collaborated with 12 therapists during the weekly Adult Therapy Clinical Meetings, 5 therapists during the monthly LAPC Clinical Meetings, and 3 therapists during the monthly Federal Probation Clinical Meetings Maintained a self-maintained, daily schedule of assessments, meetings, and sessions on CareLogic Engaged in weekly Adult Team Meetings and weekly Federal Probation Meetings Show less
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Georgia State University
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United States
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Higher Education
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700 & Above Employee
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Residence Hall Director
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Mar 2019 - Jul 2021
Supervised apartment-style halls for about 400 residents Selected, trained, supervised, and mentored 14 Resident Assistants Designed and implemented the community and engagement plan for 3 Living Learning Communities Conducted 1:1 and weekly staff meetings with the Resident Assistants Served as a Conduct Hearing Officer for policy violations, coaching residents in critical thinking, and decision-making skills Participated in on-call rotation, responded to crisis situations, policy violations, and conflict resolution for area of 3400+ residents Explored with Resident Assistants and students on career and involvement opportunities in the community and on-campus Created and delegated programs/conversations on the topic of Mental Health and Career Development to the availability of about 400 residents Evaluated the Resident Assistants’ performance twice a semester with praise and recommendations of improvement Provided a discipline plan for Resident Assistants that need guidance in fulfilling their job requirements and expectations Show less
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The Renaissance Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Contract Therapist
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Apr 2018 - Aug 2019
• Provided 24/7 on-call availability to staff and clients • Facilitated confidential individual and family counseling sessions to mental health adolescents within the community on a weekly basis • Counseled using psychological and psychosocial interventions that assist the clients in meeting their treatment goals • Administered assessments and documented individual progress as it relates to individual goals and objectives • Intervened effectively with individuals and families in crisis and minimized the potential for harm to everyone involved • Assisted the Clinical Director in implementing and monitoring program objectives • Performed administrative tasks related to caseload (i.e., monthly individual progress notes) • Coached clients on organizing and strengthening a resume, cover letter, and curriculum vitae to reflect oneself • Identified the internal and external risk and protective factors, including interpersonal and environmental, that are aligned with the identified family Show less
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Community Solutions, Inc. (CSI)
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United States
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Individual and Family Services
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100 - 200 Employee
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Functional Family Therapy Therapist
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Jan 2018 - Feb 2019
• Provided 24/7 on-call availability to staff and clients • Counseled using the Engagement and Motivational stage, Behavior Change stage, and Generalization stage of Functional Family Therapy • Provided 50-minute sessions in-home therapy once per week to 12 families with youth on probation with the Dekalb Juvenile Justice System • Coordinated with Family Functional Therapy (FFT) staff, 10 Probation Officers, the C.A.P. team, and the Journey team at weekly meetings to discuss valuable information regarding clients and recommended changes to the programs, policies, and resources • Collaborated with supervisor at biweekly individual supervision meetings to develop unique, supporting services to match each client’s needs • Administered, analyzed, and interpreted all client-related documentation and assessments, including career assessments and mental health assessments • Maintained accurate client files, and updated the CSS portal within allotted deadline • Defined behavioral and social aspects through data collection and statistics that align with the juveniles in the Dekalb C.A.P. probation program • Assisted in the development and implementation of program quality assurance, monitoring, evaluation and research Show less
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Pilot Catastrophe Service
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United States
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Insurance
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700 & Above Employee
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Outside Property Adjuster
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Aug 2017 - Oct 2017
• Completed a training through Pilot Catastrophe Services and Allstate Insurance Company • Closed 60 claims and inspected 3 or 4 claims a day in accordance with Allstate Insurance Company • Estimated and documented the damages and communication on Xactimate • Informed clients if they were above or below their deductible • Completed a training through Pilot Catastrophe Services and Allstate Insurance Company • Closed 60 claims and inspected 3 or 4 claims a day in accordance with Allstate Insurance Company • Estimated and documented the damages and communication on Xactimate • Informed clients if they were above or below their deductible
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Administrative Coordinator
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Jan 2017 - Aug 2017
• Bonded with clients in person and on phone to assist them with scheduling their appointments • Updated the company's website with new members' information • Promoted the bimonthly business networking events, the annual newspaper, and new opportunities offered by the company through phone and email • Bonded with clients in person and on phone to assist them with scheduling their appointments • Updated the company's website with new members' information • Promoted the bimonthly business networking events, the annual newspaper, and new opportunities offered by the company through phone and email
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BrainPower Therapist
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May 2016 - Dec 2016
• Provided individual therapy for 6 to 17 clients between the ages of 5 and 16 on a weekly basis • Collaborated with site host and an intern to create and facilitate weekly group counseling sessions on topics of empowerment • Bonded with clients and parents through an interactive1-hour session to gather intake forms and informed consent • Completed all client-related documentation and assessments, and analyzed and interpreted data • Created a safe place for clients to address social justice topics • Gathered helpful information by speaking with the classroom counselors on the behavior that my clients express while participating in the classroom activities • Connected and counseled girls that are experiencing a crisis • Administered, analyzed, and interpreted all client-related documentation and assessments, including career assessments and mental health assessments • Educated clients with skill building resources to assist in career development • Supplied career brochures and material that aligned with clients’ career goals • Coached clients on organizing and strengthening a resume, cover letter, and curriculum vitae to reflect oneself • Documented SOAP clinical notes of what took place in the session and plans for future sessions • Provided Play Therapy by using toys as a means of building connection and allowing clients to use their imagination • Facilitated over 15 termination sessions to end the counseling relationship and encouraged the client to establish their independent goals to continue their growth • Created interventions that supported the cultural identity of the client • Reported child abuse to the Department of Child and Families Show less
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University of Florida
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United States
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Higher Education
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700 & Above Employee
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Social Justice Leadership Ambassador
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Aug 2015 - Dec 2016
• Designed and conducted research to grasp an understanding of social justice and the need on University of Florida’s campus• Deliberated and contributed to conversations that challenged the 15 Ambassadors on researching the biases and privileges on campus• Made campus-based recommendations based on the research outcomes • Supported the campus and community awareness programs, such as the vigil candlelight ceremonies and Black history tours
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Graduate Hall Director
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Jun 2014 - Dec 2016
• Supervised traditional and apartment-style halls for about 400 residents• Selected, trained, supervised, and mentored 7 Resident Assistants • Designed and implemented the community and engagement plan for the Innovation Academy Living Learning Community• Conducted 1:1 and weekly staff meetings with the Resident Assistants • Served as a Conduct Hearing Officer for policy violations, coaching residents in critical thinking, and decision-making skills• Participated in on-call rotation, responded to crisis situations, policy violations, and conflict resolution for area of 3400+ residents• Explored with Resident Assistants and students on career and involvement opportunities in the community and on-campus• Created and delegated weekly programs/conversations on the topic of Social Justice to the availability of about 800 residents in the Beaty Towers• Mentored and collaborated with a co-Graduate Hall Director to create effective ways of maintaining and supporting about 800 residents that live in the Beaty Towers• Evaluated the Resident Assistants’ performance twice a semester with praise and recommendations of improvement• Designed and facilitated a programming model while managing a $500 budget• Provided a discipline plan for Resident Assistants that need guidance in fulfilling their job requirements and expectations• Spearheaded the bi-yearly Lip-Sync Battle that I initiated for over 1300 residents in the Beaty and Jennings residence halls Show less
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Counselor
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Aug 2016 - Nov 2016
• Provided couples therapy by facilitating 50-minute sessions once per week in the student clinic• Counseled an interracial couple using Gottman Method Couples Therapy to assist the couple in practicing techniques to reestablish trust in the relationship• Counseled a college couple using Gottman Method Couples Therapy and Gestalt Therapy to help the couple feel empowered to create a communication style that reestablishes trust and a safe place for difficult conversations• Facilitated couples therapy with a male client by using Solution-Focused Therapy and Gestalt Therapy to help the client feel empowered to overcome his low self-esteem • Administered, analyzed, and interpreted all client-related documentation and assessments, including career assessments and mental health assessments• Identified the internal and external risk and protective factors, including interpersonal and environmental, that are aligned with the identified family• Explored and educated couples on career and involvement opportunities in the community that align with career goals• Explained informed consent to 3 couples to develop connection with the clients and a safe place for vulnerability• Conducted 3 termination sessions to end the counseling relationship, collaborate with clients to develop a referral list, and help couples feel empowered to continue working on their goals• Created interventions that supported the cultural identity of the clients and the relationship Show less
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Area Government Advisor
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Jun 2014 - Aug 2016
• Supported the development and leadership of the president through regularly scheduled one-on-ones • Attended and assisted with all Area Government (AG) programs and meetings • Recruited five AG executive board and 20 general body members through an interview process• Advocated for AG members, resident assistants, and residents by addressing community concerns and needs with my supervisor• Completed end-of-semester inventory of the equipment, office, and cash box with AG and Inter-Residence Hall Association (IRHA) members Show less
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Counselor
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Jan 2016 - Apr 2016
• Educated and counseled clients on choosing a career, changing a major/minor, and preparing for graduate or technical school• Created interventions that supported the cultural identity of the clients and their career goal• Coached clients through face-to-face contact or Skype on organizing and strengthening a resume, cover letter, and curriculum vitae to reflect oneself• Conducted mock interviews to prepare students for upcoming interviews• Administered, analyzed, and interpreted all client-related documentation and assessments, including career assessments and mental health assessments• Contributed and promoted the annual Career Showcase that attracts students in technical and non-technical fields of study• Empathized and used psychoeducation with clients when their personal situations negatively affected their career choices Show less
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Family Practice of Atlanta Medical Group
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Hospitals and Health Care
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1 - 100 Employee
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Front Office Assistant
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Apr 2013 - Jun 2014
• Bonded with patients in person and on phone to assist them with scheduling their appointments for our office and outside offices • Collected and verify insurance • Managed the phone calls, making sure the patients’ concerns are solved, as well as transferring the calls to the appropriate lines • Communicated in American Sign Language and Home signs with the deaf patients • Collected and distributed vital paperwork to doctors • Managed supportive communication (Interacted with three doctors, one physician assistant, one lab technician, one ultrasound technician, one registered nurse, two medical assistants, and three administrative assistants on a daily basis) • Checked-in and checked-out patients • Issued call reminders • Collected office visit and balance payments Show less
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Acadia Healthcare
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United States
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Hospitals and Health Care
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Mental Health Assistant
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Feb 2012 - Apr 2013
• Mentored 6 to 40 patients with various mental disorders with their daily recovery treatment • Mentored patients between the ages of 10 and 60+ on the Adolescent, Adult, Supportive Care, and Transitional units • Managed daily administrative duties (Q15s, detailed group notes, admissions, discharges, answering phone calls pertaining to patients’ daily struggles/success, updating census for various units) • Conducted crisis intervention by maintaining the patients’ stability and facilitating groups that cater to patients’ struggles • Managed successful communication by interacting daily with an average of 2 nurses, 2 social workers, 3 interns, and 4 doctors about the well-being of the patients • Communicated in American Sign Language to interact with the deaf patients Show less
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Education
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2014 - 2016
University of Florida
Master of Education (M.Ed.), Marriage and Family Therapy/Counseling -
2014 - 2016
University of Florida
Specialist in Education (Ed.S), Marriage and Family Therapy/Counseling -
2008 - 2011
Clemson University - College of Business and Behavioral Science
Bachelor of Arts (B.A.), Psychology
Community
