Experience

Online English Teacher

• Poland
• E-Learning Providers
• 1 - 100 Employee

• Online English Teacher

  • May 2021 - Present



CCI

• Retail Specialist/English Transcriber

  • May 2020 - May 2021

• Back Office Assistant

  • 2015 - May 2020

• Back Office Assistant

  • 2015 - Apr 2016



Call Insight

• South Africa
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Project Administrator

  • May 2018 - May 2020



Back Office Agent for Easylife/Spark Energy CCI

• Durban

• Back Office Agent

  • Apr 2016 - May 2019

  Call Listening and working closely with the agents and team managers on the sales floor Assisting them with Customer Service and agent behaviours as well as to motivate and drive the Sales agents Report to my Director Mr Henry Wells Call Listening and working closely with the agents and team managers on the sales floor Assisting them with Customer Service and agent behaviours as well as to motivate and drive the Sales agents Report to my Director Mr Henry Wells



CallInsight

• Umhlanga Ridge

• Event Co ordinator/Quality Assessor/Market Research

  • Feb 2012 - Mar 2016

  I am a very self driven self motivated person for strives for the best. I am currently doing market research and even t co ordinating for my company and loving it. I am looking to expand my knowledge and broaden my horizon and career I am a very self driven self motivated person for strives for the best. I am currently doing market research and even t co ordinating for my company and loving it. I am looking to expand my knowledge and broaden my horizon and career



Picture Perfect

• Chief Customer officer

  • Feb 2001 - May 2004

  Admin, Reception, Telesales, make up artist, photography I am a Jane of all trades Admin, Reception, Telesales, make up artist, photography I am a Jane of all trades