Experience

Northern Quest Resort & Casino

• United States
• Hospitality
• 300 - 400 Employee

• Food And Beverage Manager

  • Dec 2013 - Present



Twigs Bistro and Martini Bar

• yakima, washington area

• General Manager

  • Sep 2012 - Jun 2013



Vin du Lac Winery

• Chelan, WA

• Bistro/Tasting Room Manager

  • May 2011 - Aug 2012

  Ensured excellent guest satisfaction. Managaing the Tasting Room and Bistro. Promoting sales of wine and merchandise. Wrote newsletters, advertised online and local newspapers. Ensured excellent guest satisfaction. Managaing the Tasting Room and Bistro. Promoting sales of wine and merchandise. Wrote newsletters, advertised online and local newspapers.



Mexico Cantina y Cocina

• Seattle WA

• Manager

  • Jul 2009 - Apr 2011

  Responsible for writing schedules for all Front of House Departments Trained in the BOH on all stations; prep, pantry, enchilada and sauté line Managing server checkouts and deposits Assist with inventory counting weekly Participate in weekly manager meetings and daily decision making Able to perform all opening and closing duties of restaurant Overseeing all daily operations and following through successfully Ensuring great customer service is provided to all guests Responsible for hiring and training of all new employees Tracking sales goals and marketing procedures to increase sales Show less



Dukes Chowder House

• Assistant Manager

  • Mar 2008 - Jul 2009

• Floor Supervisor

  • Oct 2007 - Mar 2008



P.F. Chang's

• Server

  • Sep 2006 - Apr 2007

  Provided excellent service to all guests which included the greeting of customers, service of cuisine and bussing tables Responsible for cleanliness of section and the restaurant as a whole Knowledge of menu items to ensure complete guest satisfaction Provided excellent service to all guests which included the greeting of customers, service of cuisine and bussing tables Responsible for cleanliness of section and the restaurant as a whole Knowledge of menu items to ensure complete guest satisfaction



The Matador (Restaurant/ Tequila Bar)

• Seattle, Washington

• Hostess/Server

  • Jun 2005 - Feb 2006

  Provide excellent customer service Responsible for greeting and seating guests, bussing tables and ensuring complete guest satisfaction Maintain server floor, ensuring efficient operations Required knowledge of fine tequila, wine and upscale Mexican cuisine Provide excellent customer service Responsible for greeting and seating guests, bussing tables and ensuring complete guest satisfaction Maintain server floor, ensuring efficient operations Required knowledge of fine tequila, wine and upscale Mexican cuisine