Experience

Girls Inc. of Santa Fe

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Coordinator

  • Aug 2021 - Present



International Folk Art Market

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Artist Development Coordinator

  • Apr 2019 - Feb 2020

  The International Folk Art Market, a non-profit organization, produces the largest international folk art market in the world. The mission of the International Folk Art Market is to create economic opportunities for and with folk artists worldwide who celebrate and preserve folk art traditions. Duties & Responsibilties: - Management of artist logistics for the 16th International Folk Art Market such as shipping, lodging, transportation, visas, payment of fees, etc. - Cross-team coordination with more than 60 volunteer teams, staff and board, and over 350 artist participants - Database management of applications, current artist information, and archival of historical data - Assisted with development of business education program geared towards international folk artists - Streamlined implementation of project management software - Recruited new artists from various international organizations to apply Show less



Meow Wolf

• United States
• Entertainment Providers
• 500 - 600 Employee

• Visitor Services Administrator

  • May 2018 - Apr 2019

  Meow Wolf is an art collective and production company creating and operating immersive, interactive multimedia experiences that transport audiences of all ages to fantastical realms of storytelling. The first of many permanent installations is based in Santa Fe, NM- where the company was founded. Duties & Responsibilities: - Provided backend customer support via email and phone - On-boarding and training of new staff - Contacting vendors, ordered supplies, and performed market research - Maintained database of annual memberships and other customer data - Submitted weekly expense reports and managed department bookkeeping - Responded to credit card disputes on behalf of the company - Established improved operational protocol and procedures Show less

• Front Desk Lead

  • Feb 2018 - May 2018

  - Greeted visitors and sold tickets to an immersive art installation – House of Eternal Return - Managed daily schedules as well as delegation of duties to staff - Assisted in cash handling and daily safe deposits - Addressed customer complaints and emergencies in a discreet manner - Fixed technical issues with interactive exhibit hardware and software

• Front Desk & Docent

  • May 2017 - Jan 2018

  - Greeted visitors and sold tickets to an immersive art exhibit -House of Eternal Return- Checked that objects are in the correct place and exhibits are functioning properly- Maintained guest safety and happiness by adhering to operational protocol



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Inbound Call Center Agent

  • Jun 2014 - Dec 2015

  In this role I was a cross-trained agent for a high volume, inbound, call center for the Federal Trade Commission's Identity Theft Clearinghouse and Consumer Response Center. -Provided consumers with information about ID theft and other various consumer complaint problems. -Handled sensitive personal and financial information with great attention and empathy; -Maintained public trust clearance. -Ensured accurate data input. -Met and exceeded daily excellency standards. Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2013 - Feb 2014

  -Sales associate in women’s shoes for the 2013 holiday season. -Balanced registers at the beginning and end of the day; set sales and modular daily. -Met and exceeded set daily sale goals. -Sales associate in women’s shoes for the 2013 holiday season. -Balanced registers at the beginning and end of the day; set sales and modular daily. -Met and exceeded set daily sale goals.



Sam's Club

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2011 - Jun 2012

  -Stocked and managed shipments of tobacco. -Balanced cash register at beginning and end of shift. -Worked closely with business members to understand and provide for their individualized needs their stores. -Stocked and managed shipments of tobacco. -Balanced cash register at beginning and end of shift. -Worked closely with business members to understand and provide for their individualized needs their stores.