Joleen Mok
Senior Manager, Technology & Innovation at Bank of China- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Project Management Professional (PMP)®
Project Management InstituteSep, 2021- Sep, 2024
Experience
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Bank of China
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Banking
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700 & Above Employee
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Senior Manager, Technology & Innovation
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Aug 2018 - Present
-Steering Committee member for ABS eDDA Aggregation Service -Manage product development and technical build in BOCSG Mobile Banking App from ideation to implementation -Analyse and deliver business case, technical requirements, UAT to ensure smooth deployment -Spearhead new, Innovative projects in the Bank such as using RPA to automate KYC process etc-Specialised in areas such as Consumer Banking & Card Payment Eco-system-Attained 2nd & 3rd place for ”Best Innovative Project 2019” -Represent SG branch at Beijing HQ for global bank wide procurement for Private Banking Core System-BOC Innovation Lab Ambassador at FinTech Festival 2018 & 2019
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Maybank Kim Eng
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United States
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Investment Banking
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Business Intelligence Analyst
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May 2016 - Aug 2016
• Assist in developing, integrating, and testing of trading platform (Fidessa) to existing system• Provide project deliverables and documentation to facilitate understanding of user requirements • Support operation and business division at Maybank KE through demonstration • Assist in developing, integrating, and testing of trading platform (Fidessa) to existing system• Provide project deliverables and documentation to facilitate understanding of user requirements • Support operation and business division at Maybank KE through demonstration
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Singapore Management University
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Singapore
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Higher Education
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700 & Above Employee
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Research Assistant
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Aug 2014 - Aug 2016
• Research Assistant at the Centre for Research on the Economics of Ageing (CREA)• Assisted in the nation wide research to prepare Singapore for the challenges of its ageing population• Gather data and survey responses from a list of 11,000 respondents through calls, house visits, and face to face appointment • Research Assistant at the Centre for Research on the Economics of Ageing (CREA)• Assisted in the nation wide research to prepare Singapore for the challenges of its ageing population• Gather data and survey responses from a list of 11,000 respondents through calls, house visits, and face to face appointment
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IRAS
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Denmark
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Fisheries
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1 - 100 Employee
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Tax Correspondent
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Jan 2014 - Jun 2014
• Acted as liaison for businesses filling for tax • Provide tax-related assistance to taxpayers via phone calls • Acted as liaison for businesses filling for tax • Provide tax-related assistance to taxpayers via phone calls
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Education
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2014 - 2018
Singapore Management University
Bachelor’s Degree, Bachelor of Science (BS), Information Systems -
2012 - 2014
Nanyang Junior College
High School
Community
