Jolanta Vasilkova
Office Operations Manager at Securasite- Claim this Profile
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Bio
Karlos Edwards
Jolanta works hard to make sure production levels are maintained, and efficiencies are made where possible! A dedicated team player that works hard! Thanks Jolanta
Karlos Edwards
Jolanta works hard to make sure production levels are maintained, and efficiencies are made where possible! A dedicated team player that works hard! Thanks Jolanta
Karlos Edwards
Jolanta works hard to make sure production levels are maintained, and efficiencies are made where possible! A dedicated team player that works hard! Thanks Jolanta
Karlos Edwards
Jolanta works hard to make sure production levels are maintained, and efficiencies are made where possible! A dedicated team player that works hard! Thanks Jolanta
Credentials
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First Aid
Siren TrainingMar, 2021- Nov, 2024 -
Certified Fire Marshall (FM)
Siren TrainingOct, 2020- Nov, 2024
Experience
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Securasite
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United Kingdom
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Construction
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1 - 100 Employee
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Office Operations Manager
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Jul 2023 - Present
Being responsible for supporting the day to day running of the business by making sure the operations runs smoothly, in a nutshell managing an order from when it comes in to order being complete. Key accountabilities include ensuring smooth communication through departments, document processing, overseeing customer service, liaising with transport and production departments to ensure orders leave in a timely manner, managing internal CRM systems, communicating with suppliers, sourcing and providing HR support. Show less
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CMT Group (UK)
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United Kingdom
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Construction
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1 - 100 Employee
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Operations & Sales Support
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Jun 2022 - Jul 2023
· Managing and processing incoming phone/ email orders, including assisting the customer with product choice and prices. · Reviewing open quotes and converting where appropriate. · Providing some level of technical and product knowledge support · Supporting the customer services manager with any one off projects or tasks as required. · Fully understand all other aspects of customer services so to be able to support and advice in any capacity across the team. · Actively promoting and encouraging strong team relationships between operations and sales and customer services. · Arranging to set up codes. · Demonstrating expertise in recommending alternative products and upselling to increase sales and further develop customer relationships. · Ensuring orders are fully allocated and ready to get picked & despatched · Dealing with queries, picks and back orders Show less
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CMT Healthcare
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United Kingdom
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Hospitals and Health Care
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Production Manager
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Sep 2020 - Nov 2022
Review, update, and revise company hiring practices, vacations, and other human resources policies. Maintaining factory’s productivity and performance of staff and making sure the admin side is always up to date. Issuing staff contracts, running checks through right to work documents, providing trainings of procedures and health and safety and production procedures, closely working with payroll, dispatch, sales departments. The total number of staff managed – 130 employees. Review, update, and revise company hiring practices, vacations, and other human resources policies. Maintaining factory’s productivity and performance of staff and making sure the admin side is always up to date. Issuing staff contracts, running checks through right to work documents, providing trainings of procedures and health and safety and production procedures, closely working with payroll, dispatch, sales departments. The total number of staff managed – 130 employees.
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JD Sports Fashion
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United Kingdom
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Retail
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700 & Above Employee
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Senior Supervisor
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Nov 2016 - Sep 2019
Working in a busy high-street retail store has been an amazing experience! Main duties included completing payroll, cashing-up and audit preparation procedures, managing a group of 60 staff members, training supervisors and senior sales assistants. This whole experience of working in a busy high-crime location also made me encounter more difficult situations, such as dealing with external and internal theft, proceeding with disciplinary and suspension procedures, working closely with our Profit Protection department and even undercover police! Show less
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Education
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University of East London
Community
