Experience

Catamaran

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Formulary Ops Specialist

  • Jul 2013 - Present



Walmart

• United States
• Retail
• 700 & Above Employee

• Pharmacy technician

  • Jan 2006 - Present

  •Promote and maintain the pharmacy’s professional reputation and provide customers/patients with pharmacy products and services •Serve as lead to organize and delegate the control of weekly maintenance return to stock medications and partial fills per Federal guidelines. •Ensure appropriate documentation of Medicare Part D prescriptions are maintained and filed. •Retrieve prescription orders; count, pour, measure, weigh medication tablets, liquids, and creams. Label prescription containers, and operate scanning equipment systems •Organize, maintain & purchase merchandise for pharmacy. Identify damaged and out-of-date goods; organizing and setting up product displays; securing high-shrink merchandise, & maintain specialty order medications. •Create or modify patient/customer records; Enter prescription data into pharmacy software Connexus, by reading and translating prescription information into corresponding system codes •Manage and triage drug information, inquiries & customer support. •Operate within Wal-Mart standard operating procedures (SOPs). •Monitor and resolve problem’s by processing information for third-party insurance claims; alerting patients to inventory that is out of stock; obtain physician authorization of refills •Team lead to troubleshoot computer system breakdown. Work with Help Desk to resolve electronic issues (telephone, printers, computers, scanners, etc.) •Comply with company policies, procedure, and standards of ethics and integrity. •Proactively, assist manager, co-workers, customers, and other business partners. •Work as regional Pharmacy Technician to aid other stores in training new staff, organizing pharmacy records, removing out dated stock and developing ideas to increase production and performance. Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Jan 2004 - Jan 2006

  •Managed up to 20 direct reports at the Bridgeview McDonald’s Restaurant. •Ensured all safety, sanitation and security procedures are executed implemented by the company which included using proper food temperatures, hand washing, disposing of food, cleaning grills, and cleaning grease traps. •Maintained critical standards for product quality, service, speed, and quality, cleanliness and sanitations. •Supervised customer satisfaction and restaurant security. •Delegated tasks such as organizing, maintaining & purchasing perishable and nonperishable goods. •Developed and maintained shift schedules which included: work station assignments/rotations, employee training, employee breaks, back-up for absent employees, and shift rotations. •Monitored and validated cash drawers including cash reconciliation in the company safe. •Performed end of the day procedures per company guidelines and making bank deposits •Organized and maintained all paperwork flow per company guidelines and as mandated by Federal Law. Show less