Joji George Varghese

Program Manager at Planfirma Technologies Private Limited
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Contact Information
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Native or bilingual proficiency
  • Hindi Full professional proficiency
  • Marathi Professional working proficiency
  • Malayalam Elementary proficiency

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Credentials

  • Executive Program in Digital Transformation
    Indian Institute of Management, Indore
    Feb, 2023
    - Sep, 2024
  • PMP
    PMI, USA
    Oct, 2008
    - Sep, 2024

Experience

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Program Manager
      • May 2023 - Present

      Program manager leading cross functional teams to manage global customers in the Healthcare & BFSI domains, ensuring on-time quality excellence for the existing projects by aligning IT solutions with the Clients Business objectives and program goals. Strategically plan for new customers and conceptualize development of new products based on market needs by implementing the latest digital technologies. Program manager leading cross functional teams to manage global customers in the Healthcare & BFSI domains, ensuring on-time quality excellence for the existing projects by aligning IT solutions with the Clients Business objectives and program goals. Strategically plan for new customers and conceptualize development of new products based on market needs by implementing the latest digital technologies.

    • Chief Information Officer
      • Jul 2022 - Dec 2022

      As the group CIO, leading the Organization for the Digital Transformation journey ‘GoldStar 2.0’. Evaluating the existing systems/ infrastructure & guiding on the IT trends and emerging technologies Administering the organization's software & Infrastructure scale-up needs based on Business growth Align with the Business to understand & approve new projects that will translate into savings in operations time, cost & to improve productivity and user satisfaction As the group CIO, leading the Organization for the Digital Transformation journey ‘GoldStar 2.0’. Evaluating the existing systems/ infrastructure & guiding on the IT trends and emerging technologies Administering the organization's software & Infrastructure scale-up needs based on Business growth Align with the Business to understand & approve new projects that will translate into savings in operations time, cost & to improve productivity and user satisfaction

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Director - Projects
      • Apr 2019 - Jul 2022

      Delivery Head for the Asia Pacific (APAC) region, managing a multi- million-dollar account for a fortune 500 customer, catering to delivery across Singapore, China, Australia, Thailand, Malaysia, India & UAE. APAC region portfolios managed were ERP’s (SAP, JDE/ Oracle & Baan), CRM’s (MS Dynamics & Salesforce) , Data, IOT and Web mobile Driving agile programs like SAP to Azure Cloud migration, BaaN to AWS Cloud migration & ERP rationalization. Steering the Digital transformation track through an Enterprise Architecture tool Lean IXManaging the APAC profitability margins, connecting with regional business heads for engagement status review, driving weekly operational review calls between LTI & the client leadership teams.Managed a global transition of 900+ software applications from over 50 global software vendors to LTI Instrumental in setting up the BaaN/ Infor ERP practice in LTI and completing the transition for 22 global BaaN applications. Additionally managing BaaN/ Infor portfolio in the capacity of Baan Global Delivery Head for US, France, UK, Netherlands, Poland, Singapore, China, Australia & Malaysia Show less

    • Program Manager
      • Oct 2018 - Apr 2019

      OLAM Gabon partnered with LTI in a Digital transformation journey coined as a ‘Smart Port Initiative’ to execute a turnkey IIoT & analytics project for Gabon GSEZ Mineral port (West-Central Africa). The broad objective of this project was effective monitoring of port operations and port equipment by Installation of Gateways & Sensors on their landside, seaside & railway assets, thereby helping in transformation through optimizing maintenance cost.My role -Functioning as the voice of the customer & the arm of LTI management to ensure smooth operations at Gabon Mineral port connecting with offshore delivery/ operations team.Gauging the customer business growth plan & providing value added Technology solutions & recommendations for managing the growth.Understanding the day to day customer business operations & collaboratively freezing the right visualization (required dashboards & alerts). Monitoring the smooth flow of site operations that include survey of the various equipment, ensuring that the dispatched materials reach site on time, manage issues & escalation with respect to installation, manpower, visualization and managing scope creep. Ensuring successful completion of each phase of the project with proper documentation & signing off.Functionally, based on the baseline data, evaluated the positive impact on business post the sensorization & visualization (i.e. improvement in fuel consumption, reduction of operational performance, increased optimal operational performance of the assets for asset life improvement) Show less

    • Senior Manager - Recruitment (HR)
      • Aug 2012 - Oct 2018

      Achievement: Planned & achieved 100% end to end automation of systems within 3 years timeframe.Responsibilities• Planning, monitoring & analyzing of the budget for the Campus team. • Planning & strategizing for Technical (Engineering & Non- Engineering) & Management (regular, domain specific & premier college) Campus recruitment. • Manage the end to end recruitment, fresher’s joining, induction, training, allocation to the Business units & confirmation process of the recruits.• Automation of end to end campus recruitment process & creation of employee referral portal.• Manage the L&T InfoTech Brand building initiative with the academia partners by conducting seminars, guest lectures & workshops.• Liaise with the various stakeholders (Business Units & the academia partners) for soliciting feedback on the process , quality of recruits & improvement of the campus & training process• Formulate & monitoring the KRA’s. • Conducting internal training sessions within the organization as a certified ‘Talent Guru’. Show less

    • Program Manager & Process Champion
      • Jan 2011 - Aug 2012

      Citi is one of the largest banks in the USA. L&T Infotech is engaged with the bank to provide maintenance and development support for Citi Century projects and its applications, having a dedicated offshore development center in India. Worked in the capacity of a Program Manager, led & managed the quality team to drive the Process & Quality for the Century Engagement for their Onsite Centers. The objective was achieved to get Century Engagement certified at CMMIv1.3 L5 in May 2013. Locations managed were India & Edison (USA) Responsibilities• Planned a strategy and roadmap for Century engagement to be assessed at Level 5 within committed timeframe • Ensuring overall compliance & adherence of processes in the Engagement.• Evaluated existing Citi processes, mapping it to CMMI requirements, closure of process gaps, formulating new processes & implementing them in the engagement /projects.• Conducted weekly status review meeting with Onsite process champions & quality team.• Ensured that the support projects were geared up & successfully completed the external re-certifications for ISO9001:2008, ISO20000-1:2011, ISO140001 & ISO27001 (March 2012) Show less

    • IT Head
      • Nov 2009 - Dec 2010

      ABSA Group Limited is one of South Africa’s largest financial services organizations, serving personal, commercial and corporate customers in South Africa.ATFS is a subsidiary company of ABSA group and is the market leader in the provision of asset based finance for technology used in business. Worked in the capacity of IT Head of ATFS, responsible for the IT Infrastructure & the development space.Was the primary point of contact for all IT-related matters and also part of the Core Management team at ATFS. Responsibilities • Planning, monitoring & analyzing of the Operational Expenses (OPEX) & Capital Expenditure (CAPEX) with respect to the budget and reporting to the COO on a monthly basis.• Managing the administration and maintenance of the existing infrastructure. Infrastructure included the network, telecommunication lines, servers, desktops laptops, printers, fax machines, routers, switches and security systems. • Identifying opportunities for improvement in IT space and presenting management with constructive and cost effective suggestions for change. • Managed day to day internal client interactions, monitored all help desk activities and resolved escalation from the end users on a timely basis.• Liaison and maintained vendor relationships. Managed the purchase of hardware, software products and other IT Supplies.• Presentation of the risk (encountered & anticipated) in IT Space to the Group Risk council every month.• Administration of key day to day activities like daily report generation for Debit Order run, day end run, & Anti money laundering report.• Managed the Setup of the Disaster Recovery (DR) Site. • Created an End to End business Process manual that helped ATFS in their long term strategic plan of migrating to SAP leasing (Group standard).Received the Individual "Walk the talk award" from client for “Best Cost Management & Savings" for the month of June 2010. Show less

    • Quality Manager
      • Sep 2007 - Nov 2009

      Quality Manager @ SAP Busines Unit of L&T Infotech, based at Powai.Managing the process & Quality for the SAP Business Unit & coordinating with project teams & with the Corporate Quality on a day-to-day basisSAP BU strength - 1400+Quality Team size - 11Number of projects handled - 80+

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Process Champion - Quality
      • Apr 2006 - Aug 2007

      Handled Quality function for the 'Enterprise , Supply Chain & CRM Solution" practice.Additionally handled Competency related activities in the department.Was part of the PCMM core team.

    • Developer/QA/ Systems Analyst/ Team leader/ PM/Techno Functional Consultant
      • Mar 1998 - Mar 2006

      Worked as Developer, Quality Analyst, Systems Analyst, Team leader & Project Manager on various platforms like Mainframes, Open Systems & BAAN ERP.Projects successfully executed for prestigious clients like Lucent Technologies (Germany), Sabena Airlines (Belgium), Data Stream Systems Inc (Onsite at South Carolina, USA ), Assembly & Test Organization (ATO - Taiwan, Philipines & Thailand) & Philips Semiconductors (Onsite at Kaohsiung - Taiwan).Achievement: Received the "Star Performance Award" from management for Lucent, Sabena & ATO projects Show less

    • Telecom Engineer
      • Oct 1994 - Oct 1997

      Desert Line Projects LLC. is one of the leading Arab construction companies in the Gulf with annual revenue of $50 million. Job involved managing a team of technicians, supervising day-to-day activities & managing materials & inventory at the sites. Work involved outside plant networking, Fiber Optics networking, Switching & Transmission across physical sites throughout the Sultanate of Oman. Reported to Telcom Division manager Client: Oman Telecom (Oman), Ericsson, British Telecom, Nortel & Siemens. Show less

Education

  • Welingkar Institute of Management
    MIM, Information Management
    2002 - 2005
  • BE - University of Mumbai
    Bachelor of Engineering, Electronics Engineering
    1989 - 1993

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