John Totman

System Administrator at Amplifier
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Jud Harris

John is a rare find. His sharp intellect combined with his eagerness and ability to learn new skills (self-taught) makes him an incredibly powerful and versatile force within any organization. He has that keen ability to solve problems using the right level of abstractions/taxonomies, balancing pragmatism, flexibility, and thoughtful design. He so sincerely cares about the success of the company you sometimes have to remind him to stop working. John's a pleasure to work with.

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • System Administrator
      • May 2010 - Present

      Responsible for configuring and maintaining network and operations hardware and software, debugging e-commerce/OMS/WMS interfacing issues, and configuring employee and new client accounts on multiple platforms. Researched and recommended software/hardware for department heads and advised client representatives on potential technical services and solutions specific to client needs.

    • Reporting
      • Dec 2005 - Present

      Designed, wrote, and tested reports for internal and end-client use in SSRS, Crystal and PHP; data captured personnel activity and system conditions for billing, warehouse, and service department heads, while providing daily directives for laborers. Provided billable hour estimates for client services and, if approved, ad hoc or planned reports for clients oncompany activity, affecting their sales and marketing strategy.

    • Analyst
      • Jun 2005 - Present

      Responsible for documenting and improving upon processes ranging from customer service process flow to daily warehouse activities. Worked in conjunction with department heads to provide data via SQL and Excel that informed decisions and policies. Served as advisor throughout design and implementation of two order management systems. Researched anomalies reported in service, warehouse, billing, and technical departments and provided solutions or recommendations based on findings.

    • Warehouse Software Lead
      • Jan 2005 - Present

      Responsible for maintaining and customizing the warehouse system through inherent configuration features, complementary programs, and SQL. Designed, documented, and executed system processes, driving daily warehouse activity. Served on implementation and upgrade team. Responsible for recreating and documenting issues and troubleshooting with software manufacturer to resolve problems. Trained users on full screen application and RF functionality.

Education

  • The University of Texas at Austin
    Bachelor of Arts (B.A.), Biology, General
    1999 - 2003

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