Johnson Saju
VP of Operations at Blackpearl Group- Claim this Profile
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Bio
Sanchit Kaushal
Johnson is a smart, resourceful and an enterprising leader who is never afraid to speak his mind. You can count on him to get things done. Having seen him lead over 30 engineers at Cin7, I can say that he has excellent team management skills. He brings great ideas to the table and uses his creativity and problem solving skills to deliver tangible business outcomes
Alexandra Moulden
I worked alongside Johnson at Cin7 for two years. Johnson always works to a high level and strives to always do his best during work hours. He also is a great leader and was always seen helping others in his team which is why he's been promoted multiple times during his employment at Cin7 into higher roles. I know Johnson will always excel in any role that will be given to him in the future. He is great at problem-solving and has great people skills. He has high-level technical knowledge and is quick to problem solve any situation. Johnson is a genuine person and I can't wait to see how the rest of his career progresses.
Sanchit Kaushal
Johnson is a smart, resourceful and an enterprising leader who is never afraid to speak his mind. You can count on him to get things done. Having seen him lead over 30 engineers at Cin7, I can say that he has excellent team management skills. He brings great ideas to the table and uses his creativity and problem solving skills to deliver tangible business outcomes
Alexandra Moulden
I worked alongside Johnson at Cin7 for two years. Johnson always works to a high level and strives to always do his best during work hours. He also is a great leader and was always seen helping others in his team which is why he's been promoted multiple times during his employment at Cin7 into higher roles. I know Johnson will always excel in any role that will be given to him in the future. He is great at problem-solving and has great people skills. He has high-level technical knowledge and is quick to problem solve any situation. Johnson is a genuine person and I can't wait to see how the rest of his career progresses.
Sanchit Kaushal
Johnson is a smart, resourceful and an enterprising leader who is never afraid to speak his mind. You can count on him to get things done. Having seen him lead over 30 engineers at Cin7, I can say that he has excellent team management skills. He brings great ideas to the table and uses his creativity and problem solving skills to deliver tangible business outcomes
Alexandra Moulden
I worked alongside Johnson at Cin7 for two years. Johnson always works to a high level and strives to always do his best during work hours. He also is a great leader and was always seen helping others in his team which is why he's been promoted multiple times during his employment at Cin7 into higher roles. I know Johnson will always excel in any role that will be given to him in the future. He is great at problem-solving and has great people skills. He has high-level technical knowledge and is quick to problem solve any situation. Johnson is a genuine person and I can't wait to see how the rest of his career progresses.
Sanchit Kaushal
Johnson is a smart, resourceful and an enterprising leader who is never afraid to speak his mind. You can count on him to get things done. Having seen him lead over 30 engineers at Cin7, I can say that he has excellent team management skills. He brings great ideas to the table and uses his creativity and problem solving skills to deliver tangible business outcomes
Alexandra Moulden
I worked alongside Johnson at Cin7 for two years. Johnson always works to a high level and strives to always do his best during work hours. He also is a great leader and was always seen helping others in his team which is why he's been promoted multiple times during his employment at Cin7 into higher roles. I know Johnson will always excel in any role that will be given to him in the future. He is great at problem-solving and has great people skills. He has high-level technical knowledge and is quick to problem solve any situation. Johnson is a genuine person and I can't wait to see how the rest of his career progresses.
Experience
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Blackpearl Group
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New Zealand
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Software Development
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1 - 100 Employee
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VP of Operations
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Sep 2022 - Present
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Black Pearl Mail
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New Zealand
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IT Services and IT Consulting
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1 - 100 Employee
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Global Head of Customer Success
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Jul 2020 - Nov 2022
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ezyVet
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New Zealand
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Software Development
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200 - 300 Employee
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Global Head of Support
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Jul 2019 - Jun 2020
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Cin7
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New Zealand
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Software Development
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200 - 300 Employee
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Head of Technical Customer Support
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2017 - Jul 2019
- Leading, training and developing a team of over 30 tier 1, 2 and 3 IT engineers, account managers and technical trainers based in NZ, UK and USA to support over 1000 customers across 51 countries. - Set and instill a team culture that is driven to solve problems and make our customers successful - Define and monitor support metrics that contribute to excellent customer experience, lifetime value, and cost efficiency. - Refine and innovate our processes to continuously improve effectiveness, and enable future growth - Develop a deep understanding of customer pain points and needs, and collaborate across the business (esp Product, Engineering) to develop solutions. Show less
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Cin7
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New Zealand
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Software Development
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200 - 300 Employee
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Senior Accounting Integration Specialist
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Feb 2016 - Oct 2016
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Felix Vendor Marketplace
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Australia
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Desktop Computing Software Products
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1 - 100 Employee
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Business Development Manager
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Sep 2015 - Feb 2016
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Fonterra
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New Zealand
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Food and Beverage Manufacturing
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700 & Above Employee
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Assistant Management Accountant
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Jun 2014 - Sep 2015
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Education
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2012 - 2015
University of Waikato
Bachelor of Management Studies, Accounting -
2008 - 2011
Hamilton Boys' High School
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