Experience

Ithaka Hospitality Partners

• United States
• Hospitality
• 1 - 100 Employee

• Server Assistant

  • Mar 2023 - Present

  - Execute In-Room Dining procedures for Ariccia Cucina to maximize sales and enhance client relations. - Mediate service issues between guests and servers to maintain excellent customer service standards for 150 daily guests. - Organize server and server assistant stations and materials to strengthen operational flow. - Execute In-Room Dining procedures for Ariccia Cucina to maximize sales and enhance client relations. - Mediate service issues between guests and servers to maintain excellent customer service standards for 150 daily guests. - Organize server and server assistant stations and materials to strengthen operational flow.



Slatebridge Restaurant Group, Inc

• United States
• Restaurants
• 1 - 100 Employee

• Server Assistant

  • Oct 2021 - May 2022

  - Coordinated important food running and miscellaneous restaurant tasks for four-five other server assistants at The White Chocolate Grill. - Diagnosed restaurant related issues; disclosed issues and creative solutions to management. - Enhanced guest experience through exceptional customer service and etiquette for over 500 guests daily. - Coordinated important food running and miscellaneous restaurant tasks for four-five other server assistants at The White Chocolate Grill. - Diagnosed restaurant related issues; disclosed issues and creative solutions to management. - Enhanced guest experience through exceptional customer service and etiquette for over 500 guests daily.



FiredPie

• Scottsdale, Arizona, United States

• Team Supervisor

  • May 2020 - Oct 2021

  - Delegated important restaurant operational tasks to coworkers (i.e food preparation, cleaning, administrative tasks). - Guided new employees through an extensive training program; provided insights into improvement for the training program to ownership. - Delegated important restaurant operational tasks to coworkers (i.e food preparation, cleaning, administrative tasks). - Guided new employees through an extensive training program; provided insights into improvement for the training program to ownership.