Johns William

Presales Consultant at ICT Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Languages
  • English Professional working proficiency
  • Myanmar Native or bilingual proficiency

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Credentials

  • Prepare for the Certified Information Systems Security Professional (CISSP) Exam
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • CISSP Cert Prep (2021): 1 Security and Risk Management
    LinkedIn
    Jul, 2021
    - Oct, 2024
  • Cert Prep: Project Management Professional (PMP)®
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Microsoft Azure Fundamentals
    Microsoft
    May, 2020
    - Oct, 2024
  • AWS Technical Professional
    Amazon Web Services (AWS)
    Feb, 2020
    - Oct, 2024
  • Ruckus SmartZone SE Certification
    Ruckus Networks
    Aug, 2019
    - Oct, 2024
  • Tufin TCSE Fundamentals
    Tufin
    Dec, 2018
    - Oct, 2024
  • Accredited Configuration Engineer (ACE)-PAN-OS8.1 version
    Palo Alto Networks
    Jul, 2018
    - Oct, 2024
  • IBM Certified Specialist - Storage Technical V1
    IBM
    Jul, 2018
    - Oct, 2024
  • Firewall Essential Configuration & Management(EDU-210)
    Palo Alto Networks
    Jun, 2018
    - Oct, 2024
  • Software Define Networking Essential (SDN)
    TRAINOCATE (S) Pte Ltd
    Oct, 2017
    - Oct, 2024
  • ISO 9001 QMS Internal Audit Training
    BSI
    Mar, 2017
    - Oct, 2024
  • Information Security (Australian Edition )
    Singtel
    Jul, 2016
    - Oct, 2024
  • Enterprise Security Certificate
    Singtel
    May, 2016
    - Oct, 2024
  • Basic Cloud Computing Certificate
    Skillsoft
    Feb, 2016
    - Oct, 2024
  • ITE Certificate in Electronic(Computer Networking)
    Institute of Technical Education
    Dec, 2011
    - Oct, 2024
  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    May, 2022
    - Oct, 2024
  • Juniper Networks Certified Design Associate (JNCDA)
    Juniper Networks
    Jun, 2021
    - Oct, 2024
  • Juniper Networks Certified Associate, Mist AI (JNCIA-MistAI)
    Juniper Networks
    Mar, 2021
    - Oct, 2024
  • Juniper Networks Certified Specialist, Mist AI (JNCIS-MistAI)
    Juniper Networks
    Mar, 2021
    - Oct, 2024
  • Aviatrix Certified Engineer - Multi-Cloud Network Associate
    Aviatrix
    Sep, 2020
    - Oct, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Jun, 2020
    - Oct, 2024
  • Cisco Certified Network Professional Enterprise
    Cisco
    Apr, 2016
    - Oct, 2024
  • GigaPro Associate Certification
    Gigamon
    Nov, 2018
    - Oct, 2024
  • CPR+AED course Certification
    Agape First Aid ,Professional Training Singapore
    Dec, 2016
    - Oct, 2024
  • CCIE Routing & Switching (Written)
    Cisco
  • CCNA (R&S)
    Cisco
  • Cisco Certified Network Associate Security (CCNA)
    Cisco
  • Cisco Certify Network Professional,CCNP(R&S)
    Cisco
  • IT Security Awareness - Do & Don't
    Singtel
  • Trustwave Manage Security Certificate 2015
    Singtel
  • Understanding Cisco Network Security
    Cisco
  • Understanding of Cisco Network Devices
    Cisco

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Presales Consultant
      • Jan 2021 - Present

    • Japan
    • Telecommunications
    • 700 & Above Employee
    • Senior Technical Consultant
      • 2019 - 2021

      Achievement : Solution Consultation • Cisco Viptela SD-WAN Solution Proposal • Cisco Meraki SD-WAN Solution Proposal • AWS Cloud Storage Proposal • Managed Service and Business Development Process Proposal Achievement : Certifications • AWS Solution Architect Associate Certification • Microsoft Azure Fundamental Certification • VTSP - HCI (Hyper-Converged Infrastructure) Certification Roles & Responsibilities includes : * Design high-level architecture as well as detailed consultative solutions based on customer requirement * Provide technical Presales support to account manager * Build, demonstrate and detail technical solutions such as POC and demo * Understand customer's business requirements and translate them into technical proposal * Provided internal business development and management (BDM) solution such as reviewing current company process and workflow * Customer relation and expectation management

    • Project Lead(Network & CyberSecurity)
      • 2018 - 2019

      Achievement : Projects Delivery • Tufin Firewall Automation & ServiceNow Integration (Project Lead) • Cisco AnyConnect VPN Deployment (Project Lead) • Network Tech Refresh & Cisco Hyperflex Deployment (Project Lead) • Aruba Wireless Implementation (Project Lead) Achievement : Certifications • Palo Alto Firewall Certification • Cisco Certified Network Associate (CCNA Security) Responsibilities : • IT Project Management as well as vendor management • Network planning, integration, configuration and support for network solutions. • Advanced Network Troubleshooting, including network performance issues related to availability, utilization, throughput and latency. • Business Continuity Architecture, Planning and Implementations • Large-Scale Network and Systems Infrastructure Designs • Documentation of network standards, processes and procedures. • Handle Security threats & incidents management • Cisco ASA & Palo Alto Firewall Administration • LAN/WAN Network Management • VPN/IPS/IDS Implementation • Implementation & configuration of VPN & Wireless solutions • Provide L2/L3 Network support to clients

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Network Operations Engineer
      • 2015 - 2018

      Achievement : Projects Delivery • Cisco Wireless Access Point Replacement Project • NOC network infrastructure setup & maintenance Project • Shift Planning System Software Implementation Project Achievement : Certifications • Information Security Certificate • Trustwave Security Certificate • Cisco Certified Network Professional (CCNP Routing & Switching) Job role included tasks such as: * Identifying, triaging, and mitigating security risks * Working with multi-vendor network equipment such as Cisco & Fortinet * Ensuring the operational availability and efficiency of the SOC's systems and network infrastructure. *Liaise with the vendors & delivered the projects within in the time frame . * Provide Network security support for internal network * Monitor & measure the performance & availability of systems proactively *Solid understanding on network protocols such as OSPF,BGP,MPLS,EIGRP ,Routing,Switching & VPN Technologies. *Firewall administration & implemention policies base on business need . * Implement corrective actions identified to improve performance & SLA * Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated * Create and maintain comprehensive network documentation * Provide Knowledge sharing and training sessions for newly deployed systems in SOC * Provide operational support on 24 X 7 environments * Strong team player with drive to take on challenging roles

    • United States
    • Telecommunications
    • Network Engineer
      • 2015 - 2015

      Achievement : Projects Delivery • Juniper Firewall Replacement Project • ASA Firewall Implementation Project Achievement : Certifications • Cisco Certified Network Associate (CCNA Routing & Switching) Job role of IT/Network Support Engineer include tasks such as: -Provide L2 and L1 Network Support to client companies -Technical ability to resolve the issues related to day-to-day operations -Operational knowledge for troubleshooting of routing protocols like EIGRP, OSPF, RIP, and etc. -Install & configure Cisco Routers and Switches such as 2900, 3750. -Setting up Firewall port opening for services and policies for Juniper SSG 140 & Cisco ASA series. -Providing Network & IT services for MNC clients such as Bank of East Asia ,Bangkok Bank , SingTel -Resolved the hardware troubleshooting for Servers, Printers and Laptops.

    • IT | Network Engineer (Intern)
      • Sep 2013 - Nov 2013

      Job role of IT/Network Support Engineer include tasks such as: • Installing software & hard ware Troubleshooting Configuration of DNS, DHCP, and Active Directory Services implementation. • Monitoring, troubleshooting and maintaining computer systems and networks. • Antivirus Installation and configuration (Norton, MacAfee, Kaspersky, Nod32). • Maintain and create user account and policies within Active Directory. • Installation of all windows application. • Hardware troubleshooting Server, Desktop and Laptop.

Education

  • University of Wollongong
    Bachelor of Computer Science( Digital Security), Computer Systems Networking and Telecommunications
    2017 - 2019
  • Singapore Polytechnic
    Diploma in computer networking, | Networking | System Security | IT | Computer Engineering | Electronic
    2012 - 2015
  • INSTITUTE OF TECHNOLOGY EDUCATION (ITE)
    Nitec Certificate in Electronic(Computer Networking), Electronic and computer engineering
    2010 - 2012
  • University of Maubin Technology(Myanmar)
    Diploma in Electronic Engineering, Electronic & Computer Engineering Technology , IT
    2007 - 2009

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