Experience

Ziplingo

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Project Manager

  • feb 2021 - –nu

  ZipLingo is the premier development company servicing the direct selling industry. Using my background in technology and direct selling I help clients design and implement solutions on Exigo, ByDesign, DirectScale and other platforms. • Compensation plan review and consulting• Unified Communication• Money in/ out integrations• Ecommerce solutions• Consulting with companies looking to implement direct selling processes ZipLingo is the premier development company servicing the direct selling industry. Using my background in technology and direct selling I help clients design and implement solutions on Exigo, ByDesign, DirectScale and other platforms. • Compensation plan review and consulting• Unified Communication• Money in/ out integrations• Ecommerce solutions• Consulting with companies looking to implement direct selling processes



Kahoa

• United States
• Software Development
• 1 - 100 Employee

• Product Manager

  • mar 2018 - feb 2021

  My focus has been on companies in the direct sales space. Using my understanding of our clients business and drawing on over a decade of direct sales experience I brainstorm, analyze, and find solutions for our clients needs. Consulting with clients on their compensation plans, international expansions, third party integration, business processes and technology needs. My focus has been on companies in the direct sales space. Using my understanding of our clients business and drawing on over a decade of direct sales experience I brainstorm, analyze, and find solutions for our clients needs. Consulting with clients on their compensation plans, international expansions, third party integration, business processes and technology needs.



BrainStorm Inc.

• United States
• Software Development
• 100 - 200 Employee

• Manager, Client Success

  • mar 2015 - mar 2018

  I oversee and manage existing customer accounts on our QuickHelp™ product offering, an award-winning corporate education and learning SaaS platform. QuickHelp has become the flagship product of BrainStorm and continues to grow at a tremendous pace. BrainStorm takes pride in delivering industry-leading learning experiences for our enterprise clients. As a Client Success Manages I'm at the core of planning and implementing the learning strategies for our customers.My responsibilities include:Oversee Enterprise-level renewals and trial conversions for US and international clientsExtensive C-level communication sales experience - presentations, product demonstrations Proven record of converting trials into purchasesExtensive experience presenting software solutions Proven record of building and up selling subscriber relationshipsConsistently leading in the renewing of customer accounts.



Vísi

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sr. Manager Commissions/ IT/Distributor Services/ Operations

  • 2011 - mar 2015

  Visi is a multi million dollar direct sales company operating in multiple international markets.Collaborated in the creation of the Vísi compensation planFacilitated the weekly commission runManaged and maintain our global commision payment systemCreated Vísi’s initial Compliance and Policies and ProceduresHired/ managed the distributor services team and created their processesImplemented and managed the back office systems supporting thousands of distributors across multiple marketsConducted market and product analysis for the CFOManaged Vísi’s office infrastructureSupported all international market expansion and support. This included our initial training and ongoing support of the Vietnam officeImplemented and manage the back office systemsBusiness AnalystManaged Vísi’s office infrastructure.International Market expansion and supportHired/ managed the distributor services team and created their processes



Zija International

• Manager of International Operations and Expansion

  • sep 2010 - dec 2011

  Zija is a $250+ million direct selling company operating in multiple international markets. Implemented shipping/customs system with yearly savings of over $12 millionResponsible for daily international operations and expansion. Organized research and development for new prospective marketsManage product registration and country approval for each new market Facilitated operations for new markets including accounting, logistics and warehousing Directed the design department on required label/product changesCollaborated with our marketing department to prepare, translate and develop marketing materials



Independent Agent /John Roylance Agency

• Owner/ Agent

  • maj 2002 - dec 2010

  I had the opportunity to one of the first agents for American Family Insurance in the state of Utah. I then had the opportunity to start my own independent agency. May 2002 to December 2010Managed all company Marketing- internet, direct mail, print and radioResponsible for day to day operations and staffCoordinated staff training and developmentManaged sales and customer service. We focused on the individual needs of each client by conducting personal insurance reviews yearly. Life, Health, Property and Casualty licensed (not current)



Adobe Workfront

• United States
• Software Development
• 200 - 300 Employee

• Account Manager

  • feb 2005 - dec 2005

  As an Account Manager for AtTask I had the great opportunity to work with clients ranging from Fortune 500 companies like Apple to universities like Cal State Monterey Bay and municipalities like the New York City Department of Health. AtTask is a leading project management tool. My responsibility was to work with clients to discover their needs and show them how AtTask could save them both time and money. As an Account Manager for AtTask I had the great opportunity to work with clients ranging from Fortune 500 companies like Apple to universities like Cal State Monterey Bay and municipalities like the New York City Department of Health. AtTask is a leading project management tool. My responsibility was to work with clients to discover their needs and show them how AtTask could save them both time and money.



NuSkin

• Product Manager

  • mar 1996 - maj 2002

  I was given the opportunity to create, for the founder of Nu Skin, the Concierge product. This was a virtual Concierge available by phone and email. I developed the training material for the department as well as hired the staff to fill our call center. I also worked with out side vendors to strengthen and expand the Concierge product line. Other Positions held at Nu Skin 1996-2001Nu Skin Legal Department Internet, Researcher, Big Planet Executive Trainer,Big Planet Trainer I was given the opportunity to create, for the founder of Nu Skin, the Concierge product. This was a virtual Concierge available by phone and email. I developed the training material for the department as well as hired the staff to fill our call center. I also worked with out side vendors to strengthen and expand the Concierge product line. Other Positions held at Nu Skin 1996-2001Nu Skin Legal Department Internet, Researcher, Big Planet Executive Trainer,Big Planet Trainer



Nu Skin

• United States
• Retail Health and Personal Care Products
• 700 & Above Employee

• Product Manager

  • 1996 - 2001