Experience

Unix Support Nederland B.V.
• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Automation

  • Apr 2017 - Present


ING Nederland

• Netherlands
• Banking
• 700 & Above Employee

• IT Specialist

  • Sep 2014 - Apr 2017

  Monitoring specialist at the Senior Operational Support team. A temporary team established to alleviate the pressure on the dev/ops teams while adopting the scrum/agile way of working Monitoring specialist at the Senior Operational Support team. A temporary team established to alleviate the pressure on the dev/ops teams while adopting the scrum/agile way of working



ING

• 1 - 100 Employee

• Associate IT Specialist

  • Jun 2011 - Sep 2014

  - Maintaining the current Monitoring Solution (IBM Tivoli Monitoring 6) used within the ING- Performing lifecycle management on said solution- Engineering and implementing new monitoring solutions tailored towards a partners requirements- Assisting in engineering and implementing System Center 2012 Operations Manager as an additional monitoring tool

• Senior Technical Services Specialist

  • Apr 2008 - Jun 2011

  - First line support for the ING infrastructure and applications- Contact with business partners- Contact with second line support departments- Involved in implementing new and updated software packages- In charge of maintaining the work instructions repository and insuring work instructions are periodically reviewed

• Computer & Network Operator

  • Aug 1999 - Apr 2008

  - First line support for the ING infrastructure and applications (24/7) - SPOC for business partners - First line support for the ING infrastructure and applications (24/7) - SPOC for business partners