John Miller

Technical Support Specialist III at M3 Accounting + Analytics
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Contact Information
us****@****om
(386) 825-5501
Location
Watkinsville, Georgia, United States, GE
Languages
  • English Native or bilingual proficiency
Skills

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Credentials

  • HTML Fundamentals
    SoloLearn
    Mar, 2017
    - Sep, 2024
  • css Certification
    SoloLearn
    Mar, 2017
    - Sep, 2024

Experience

  • M3 Accounting + Analytics
    • United States
    • Technical Support Specialist III
      • Jul 2014 - Present

      • Extensive troubleshooting experience.• Responsible for 35+ work orders per day.• Responsible for maintaining over 300 time clock tablets.• Responsible for configuring and shipping of all new customer tablets.• Extensive experience with Citrix applications and remote printing.• Extensive Microsoft Windows knowledge including all Office products.• Experience with networking and remote interfaces.• Experience with accounting and payroll software navigation/troubleshooting. Show less

    • Tier III Technical Support Specialist
      • Jul 2014 - Present

  • Cellular Center Verizon
    • Wireless Services
    • 1 - 100 Employee
    • Location Manager
      • Jul 2013 - Jul 2014
  • Game Stop
    • Recreational Facilities
    • 1 - 100 Employee
    • Store Manager
      • Mar 2011 - Jun 2013

      Directly responsible for all sales, marketing, hiring, firing, training, and inventory of the location. Directly responsible for all sales, marketing, hiring, firing, training, and inventory of the location.

  • Verizon Wireless
    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • 2009 - 2010
  • Alltel Wireless
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Store Manager
      • Aug 2006 - Aug 2009

      In this position I coach and develop the sales representatives placed with me to meet and exceed their sales goals. I also coach them to build long lasting relationships with their customers. In the current hub location I am at I am responsible for all inventory, cash, security, and merchandising as well as employee relations.

    • Sales and Service Representative
      • Jan 2006 - Aug 2006

      Build rapport with customers while qualifying them for the wireless products that best fit their needs.

  • United States Air Force
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Avionics Sensors Journeyman
      • Oct 1996 - Apr 2004

      Maintain LANTIRN, Pave Penny, AVTR, CCTVS systems on the F16, F15, and A10 airframes. Maintain LANTIRN, Pave Penny, AVTR, CCTVS systems on the F16, F15, and A10 airframes.

Education

  • Southern New Hampshire University
    IT, Information Technology
    2018 - 2018
  • American Military University
    Associate's degree, Web Publishing
    2016 - 2017
  • University of Phoenix
    associate of arts concentration in Information Technology with Desktop Support, Information Technology
    2015 - 2016
  • DeVry University-Ohio
    Computer information systems, Computer/Information Technology Administration and Management
    2008 - 2008
  • University of Mount Olive
    Computer Information Systems
    2003 - 2004
  • Greenfield McClain

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