Director of Customer Success

• Aug 2023 - Present

Customer Success Coach

• Sep 2022 - Present

Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Apply here: https://bit.ly/3KVlMBe Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Apply here: https://bit.ly/3KVlMBe

Executive Board Member

• Aug 2015 - Present

Help us help to save lives! In A Heartbeat Foundation was founded to raise money and awareness about sudden cardiac arrest and hypertrophic-cardiomyopathy (HCM). The goal is to raise money to donate AED's to places in need, as well as to spread awareness and education of suden cardiac arrest and HCM. Help us help to save lives! In A Heartbeat Foundation was founded to raise money and awareness about sudden cardiac arrest and hypertrophic-cardiomyopathy (HCM). The goal is to raise money to donate AED's to places in need, as well as to spread awareness and education of suden cardiac arrest and HCM.

Manager, Customer Success

• Jan 2023 - Aug 2023

Senior Customer Success Manager, Americas Team Lead

• Jan 2021 - Dec 2022

Customer Success Manager

• May 2019 - Dec 2020

Customer Success Leaders: Fellowship

• Oct 2022 - Dec 2022

The Customer Success Leaders: Fellowship provides space for leaders in the Customer Success industry to interact with one another; share ideas and ultimately develop their leadership and team management skills. Leading your organization’s CS strategy can be a heavy burden to carry. This truly interactive fellowship program enables you to learn, share, and leverage your practice with CS leaders all over the world in an intimate, exclusive, and private environment. The Customer Success Leaders: Fellowship provides space for leaders in the Customer Success industry to interact with one another; share ideas and ultimately develop their leadership and team management skills. Leading your organization’s CS strategy can be a heavy burden to carry. This truly interactive fellowship program enables you to learn, share, and leverage your practice with CS leaders all over the world in an intimate, exclusive, and private environment.

Director Of Basketball Operations - Men's Basketball

• Jul 2018 - May 2019

Video Coordinator - Men's Basketball

• Nov 2017 - Jul 2018

Cyber Security Sales Representative

• Jun 2016 - Jul 2017

Legal Assistant

• Jun 2014 - Jul 2015