IT Support Technician

• Dec 2022 - Present

Technical Installer

• Apr 2021 - Dec 2022

- Responsible for organizing and motivating project team - Responsible for cost estimation and budget development - Analyzing and management of project risk - Responsible for ensuring customer satisfaction - Responsible for managing project reports and documentation - Team member – design, installation and troubleshooting of solar PV systems, electrical systems and CCTV systems - Responsible for procurement of installation accessories - Responsible for responding to customer inquiries and queries in a timely and accurate way via phone, email or chat. - Responsible for informing customers about new products and services. - Kept records of customer interactions - their complaints and solutions provided. - Responsible for carrying out market survey to know the new market trends and update prices of our services - Assist in creating social media ads that would attract customers Show less

Teacher

• Apr 2019 - Mar 2020

- Responsible for creating a working schedule for staff and student alike - Assisted in keeping and maintaining logs for students and employee - Assisted in ensuring the compliance of learners and colleagues to rules and regulations pertaining to curricular and extra-curricular activities - Assisted in seeing to the adequate maintenance of school buildings and oversaw the neatness of the entire school and respective offices from time to time - Effectively taught students on technical subjects as they prepared for University Education - Provided students with easy to learn procedures on resolving electrical and technical challenges - Initiated plans that improved the daily operations of the school - Handled technical problems and electrical difficulties with little or no supervision Show less