johnny Tay
Client Account Manager at Ricoh Singapore Pte Ltd- Claim this Profile
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Bio
Experience
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Ricoh Singapore Pte Ltd
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Singapore
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IT Services and IT Consulting
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100 - 200 Employee
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Client Account Manager
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Aug 2021 - Present
Attraction International Fintech Pte Ltd Sales & Marketing, Head Attract Pay is a new payment platform start-up with based in New Zealand and branches in Australia and Thailand. • Seconded to New Zealand for product and on-boarding process training with the sales Director. • Managed the end-to-end processes for the new start-up which includes: Implementation of onboarding, settlement, operations and KYC processes. Identify target sectors, partnerships and business opportunities. Hire and train new sales team. Coordinate integration between IT team in Hangzhou and local merchant IT teams to ensure integration is completed within dateline and all issues are resolved before going ‘live’ for online and e-commerce platforms. • Expanded the payment platform scope for our merchants by offering E-Commerce solutions, Mini Program Development and Digital Marketing, effectively becoming a one-stop solution specialist. • Prepare fortnightly dashboards to report to stakeholders. Set KPIs for sales team and help team source for new leads. • Integrated with SGQR and became one of the merchant acquirers of SGQR. • Obtaining the Payment Service Act License for Attract Pay. Show less
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Relationship Manager
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May 2016 - Sep 2018
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Education
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University of Technology Sydney
Bachelor's degree, Business administration