Experience

TESS as

• Norway
• Oil and Gas
• 300 - 400 Employee

• Kundeveileder

  • Aug 2017 - Present



Noreon AS

• Møre og Romsdal

• Co Owner

  • Apr 2010 - Present

  Planning and executing shore excursions programme for ships ranging from 400-2000 passengers. Coordinate guides, buses and drivers, control tickets and settle accounts. Plan for and propose new possible excursions. Train guides and guiding where needed to ensure availability of trained personell. Also handling on-board services such as tax-free refund collections Planning and executing shore excursions programme for ships ranging from 400-2000 passengers. Coordinate guides, buses and drivers, control tickets and settle accounts. Plan for and propose new possible excursions. Train guides and guiding where needed to ensure availability of trained personell. Also handling on-board services such as tax-free refund collections



PostNord

• Sweden
• Truck Transportation
• 700 & Above Employee

• Accounts Payable Specialist

  • Jan 2015 - Jul 2017



Åfarnes Oppvekstsenter

• Temporary teacher

  • 2014 - Dec 2014

  1st to 10th grade teaching 1st to 10th grade teaching



Fred Olsen Cruise Lines

• Shore Excursions Manager

  • Jan 2004 - Dec 2013

  Setup of booking systems with prices and durations in Fidelio Cruise. Accounts settlement in MXP. Spread information about the shore excursions programme to colleagues and guests on board to maximise sales. Delivery of port presentations to inform guests of available services in port, culture tips, and also pictures from various excursions for guests to make educated decisions of how to best spend their day in a particular port. Customer care and complaints handling. Training of coworkers, keeping in touch with management to be prepared for any changes to itinerary and/or situations that may arise on board. Muster station leader, with crowd management and crisis handling as well as safety responsabilities for drills. Pre call preparations to ensure that local tour operators have the time to make necessary reservations for a ship holding 800-1400 guests. Liaising with head office in case of unforeseen circumstances, and reporting back acheived sales targets. Show less



European Cruise Service

• Norway
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Liaison - Port Lecturer

  • Jun 1994 - Aug 2004

  From slide carousels to powerpoint presentations of the ports. "Norwegian on board" for round table conferences and open to all questions about Norwegian culture, landscape and history. In pre-email days; use Norwegian cellphones to communicate sales situation onboard to allow planning for excursions in ports. Aiding in the dispatch of tours on shore and following up on accounts, tickets and settlements. Backup guide in most ports along the Norwegian coast From slide carousels to powerpoint presentations of the ports. "Norwegian on board" for round table conferences and open to all questions about Norwegian culture, landscape and history. In pre-email days; use Norwegian cellphones to communicate sales situation onboard to allow planning for excursions in ports. Aiding in the dispatch of tours on shore and following up on accounts, tickets and settlements. Backup guide in most ports along the Norwegian coast