Johnny Soo Hoo

Customer Service Representative at S&S Activewear
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Contact Information
us****@****om
(386) 825-5501
Location
Aurora, Illinois, United States, US

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Experience

    • United States
    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Customer Service Representative
      • Jan 2020 - Present

    • Retail
    • 200 - 300 Employee
    • Recieving Lead
      • May 2017 - Jan 2020

      · Process incoming product using RF scanner· Check inventory· Customer service over the phone/on the floor· Troubleshoot computer and printer problems· Print/Organize/File paperwork· Match closing paperwork with product that was processed· Replenish/back stock product· Work with co-workers to complete tasks · Process incoming product using RF scanner· Check inventory· Customer service over the phone/on the floor· Troubleshoot computer and printer problems· Print/Organize/File paperwork· Match closing paperwork with product that was processed· Replenish/back stock product· Work with co-workers to complete tasks

    • Canada
    • Retail
    • 700 & Above Employee
    • Stock Coordinator
      • Feb 2006 - Apr 2017

      · Process incoming and outgoing shipment· Help customers track their package in person or over the phone· Troubleshoot computer and printer problems· Organize/File paperwork· Check and adjust inventory· Lead and work with co-workers to complete tasks and assignments· Lead/plan multiple store openings/closings· Travel to multiple store location in and out of state· Process damage product to be shipped out· Check inventory status · Process incoming and outgoing shipment· Help customers track their package in person or over the phone· Troubleshoot computer and printer problems· Organize/File paperwork· Check and adjust inventory· Lead and work with co-workers to complete tasks and assignments· Lead/plan multiple store openings/closings· Travel to multiple store location in and out of state· Process damage product to be shipped out· Check inventory status

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2004 - Feb 2006

      · Sell products to customers· Process incoming shipment· Handle customer service issues in person or over the phone· Check inventory · Sell products to customers· Process incoming shipment· Handle customer service issues in person or over the phone· Check inventory

Education

  • University of Illinois at Chicago
    Communications, Liberal Arts and Sciences/Liberal Studies
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