Johnny Soo Hoo
Customer Service Representative at S&S Activewear- Claim this Profile
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Bio
Experience
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S&S Activewear
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United States
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Retail Apparel and Fashion
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400 - 500 Employee
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Customer Service Representative
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Jan 2020 - Present
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buybuy BABY
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Retail
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200 - 300 Employee
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Recieving Lead
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May 2017 - Jan 2020
· Process incoming product using RF scanner· Check inventory· Customer service over the phone/on the floor· Troubleshoot computer and printer problems· Print/Organize/File paperwork· Match closing paperwork with product that was processed· Replenish/back stock product· Work with co-workers to complete tasks · Process incoming product using RF scanner· Check inventory· Customer service over the phone/on the floor· Troubleshoot computer and printer problems· Print/Organize/File paperwork· Match closing paperwork with product that was processed· Replenish/back stock product· Work with co-workers to complete tasks
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ALDO Group
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Canada
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Retail
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700 & Above Employee
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Stock Coordinator
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Feb 2006 - Apr 2017
· Process incoming and outgoing shipment· Help customers track their package in person or over the phone· Troubleshoot computer and printer problems· Organize/File paperwork· Check and adjust inventory· Lead and work with co-workers to complete tasks and assignments· Lead/plan multiple store openings/closings· Travel to multiple store location in and out of state· Process damage product to be shipped out· Check inventory status · Process incoming and outgoing shipment· Help customers track their package in person or over the phone· Troubleshoot computer and printer problems· Organize/File paperwork· Check and adjust inventory· Lead and work with co-workers to complete tasks and assignments· Lead/plan multiple store openings/closings· Travel to multiple store location in and out of state· Process damage product to be shipped out· Check inventory status
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EXPRESS
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jun 2004 - Feb 2006
· Sell products to customers· Process incoming shipment· Handle customer service issues in person or over the phone· Check inventory · Sell products to customers· Process incoming shipment· Handle customer service issues in person or over the phone· Check inventory
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Education
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University of Illinois at Chicago
Communications, Liberal Arts and Sciences/Liberal Studies