Experience

Beautiful Gate Foundation for the Disabled

• Malaysia
• Non-profit Organizations
• 1 - 100 Employee

• Operations Manager

  • Jun 2023 - Present

  https://beautifulgate.org.my/ https://beautifulgate.org.my/



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Supply Planning Manager, Parts & Warranty Operation

  • Dec 2022 - May 2023

  1. In charge of overall service parts supply and warranty operations. 2. Manage and liaise with overseas manufacturing plant/ subsidiaries and vendors on parts related matter. 3. Lead a team for warranty operations and claims validation in timely and accurate manner. 4. Establish and ensure all policies for warranty, return process, order processing and any other policies between SME parts supply and local service centers are aligned and complies to company guidelines. 5. Lead annual stock take activity with logistics and warehouse teams. 6. Manage teams to ensure KPIs and business objectives are on track. Show less



Zuellig Pharma Malaysia

• Malaysia
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Client Services Manager

  • Sep 2019 - Jul 2022

  1. Act as "Single Point of Contact" for clients, coordinating activities between clients and other departments within the company to coordinate key activities of stock receiving, inventory and distribution.2. Responsible for building and maintaining relationship with clients. Respond or re-direct queries accordingly to provide a prompt service to clients.3. Hold regular business reviews with clients to resolve issues, reporting on SLA performance and other relevant information.4. Lead preparation for new client on-boarding until sales Go-live. Assist clients in their product divestment activities. Show less

• Planning Manager

  • Feb 2018 - Aug 2019

  1. Manage Secondary Redressing Planning & Packaging Materials Inventory to ensure all production orders for redressing are executed effectively and efficiently to meet the demand of clients and to achieve key performance targets in line with budget.2. Ensure that Planning and Packaging Material operations are in compliance with ISO, GDP, GDSP and cGMP requirements.3. Analyse and review capacity requirement and carry out continuous improvement in accordance to business expansion and future business growth. Show less



UMW Toyota Motor Sdn. Bhd.

• Malaysia
• Individual and Family Services
• 1 - 100 Employee

• Operations Planning Manager

  • Jan 2016 - Jan 2018

  1. Overall responsible for the management of Production Control and Supply Chain operations.2. In-charge of production operation to ensure timely delivery within desired cost and quality standards.3. Review operational processes and initiate improvements to reduce cost and improve efficiency.4. Liaise with foreign partner (Thailand and Japan) for knowledge exchange to share and learn the best practice available.5. Active engagement with vendors on material supplies, cost reduction andvarious issues which may arise. Show less

• Supply Planning Manager

  • Jul 2012 - Dec 2015

  1. Lead and manage parts planning to support production plan with analysis of seasonal sales trend, in order to forecast for sufficient and timely supply.2. Standardise operation with local and overseas suppliers through negotiations;focusing on benefits towards both parties and long term business impact.3. Stabilise inventory by visualising inventory levels, demand and supply parameters; considering sales fluctuations and supply delivery lead time.4. Optimise inventory holding, set and adjust stock targets and manage inventory levels as required (3PL). Show less

• Supply Planning Assistant Manager

  • Jul 2011 - Jul 2012

  1. In charge of regional vehicle sales and supply planning (Malaysia & Singapore).2. Lead monthly and annual sales review with local distributors;with analysis of product planning, market sentiments, government regulations etc.

• Supply Planner

  • Dec 2007 - Jun 2011

  1. Manage monthly forecasting process with regional office on supply planningnegotiations with local and overseas vehicle assembly plants.2. Study on future capacity utilisation to anticipate impact towards capacityplanning due to market fluctuations.



Cycleworld Corporation Sdn Bhd

• Technical Marketing Engineer

  • Aug 2005 - Nov 2007

  1. Meet and conduct presentation to potential clients, consultants and architects. 2. Conduct internal product training to Sales & Marketing staffs. 3. Provide technical knowledge, prepare costing, material sourcing and quotation for project tenders. 1. Meet and conduct presentation to potential clients, consultants and architects. 2. Conduct internal product training to Sales & Marketing staffs. 3. Provide technical knowledge, prepare costing, material sourcing and quotation for project tenders.



Delloyd Auto Parts (M) Sdn Bhd

• Production Executive

  • Oct 2004 - Jul 2005

  1. Lead a team of production operators, line leaders and material handlers to achieve production targets. 2. Manage capacity planning to meet required daily and monthly targets. 1. Lead a team of production operators, line leaders and material handlers to achieve production targets. 2. Manage capacity planning to meet required daily and monthly targets.