Experience

TES Consumer Solutions

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Purchase -Sales Account Manager

  • Jun 2020 - Present

  Proactively searching for and work with new and existing suppliers and partners to develop and execute the purchasing development strategy. Driven and analytical within the global mobile phone market/IT/Gaming from a global market -from Dubai/Europe/Asia/USA. Develop a clear path and understanding the needs and requirements of sales and senior dept. Following trends and pushing and executing deal closures in volume trading. Proactively searching for and work with new and existing suppliers and partners to develop and execute the purchasing development strategy. Driven and analytical within the global mobile phone market/IT/Gaming from a global market -from Dubai/Europe/Asia/USA. Develop a clear path and understanding the needs and requirements of sales and senior dept. Following trends and pushing and executing deal closures in volume trading.



IFS

• Sweden
• Software Development
• 700 & Above Employee

• Business Development Executive for FSM, ERP, EAM Solutions

  • Jan 2020 - Jun 2020



IFS | mplSystems

• CX Consultant

  • Jun 2018 - Jun 2020

  IFS-mplsystems is an award winning provider of Omni-Channel Contact Centre, Customer Service CRM and field service management software. Our modular approach means we can build solutions around your organisation and existing systems.We are one of only 2 European companies in the 2017 Gartner Magic Quadrant for the CRM Customer Engagement Centre. This is in addition to numerous analyst listings and awards including first place in Call Centre Helper's Top Ten Contact Centre Technology Awards. IFS-mplsystems works with many clients globally including major brands such as Aviva, Aldi, Iceland, Ford Retail, Cofely, Babcock International and Fitness First. Our technology has enabled these organisations to efficiently and seamlessly resolve customer issues, delivering a 90% reduction in call backs, 40% improvement in lead closures and 40% improvement in agent performance. Find out more https://www.ifsworld.com/uk/solutions/ifs-customer-engagement/?tag=oiamp2