Johnny Juarez
MS Support Engineer at VoiceFoundry- Claim this Profile
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Bio
Credentials
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Learning Amazon Connect: Create and Manage a Contact Center
LinkedInAug, 2021- Nov, 2024
Experience
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VoiceFoundry
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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MS Support Engineer
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Jul 2021 - Present
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Helpdesk Associate
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Nov 2017 - Jul 2021
Provide technical support to the customer’s telecommunication systems, with precision and speed. Upkeep communication with multiple parties for a single issue. Provide technical support to the customer’s telecommunication systems, with precision and speed. Upkeep communication with multiple parties for a single issue.
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Insight Global
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United States
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Staffing and Recruiting
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700 & Above Employee
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Information Technology Help Desk Technician
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Sep 2016 - Jan 2017
Assist on all human resource support matters. Maintain emergency notification data and ensure that it is provided to the correct parties. Provide support to point of sale systems to continue in assisting customers. Assist on all human resource support matters. Maintain emergency notification data and ensure that it is provided to the correct parties. Provide support to point of sale systems to continue in assisting customers.
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Education
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2020 - 2021
Thinkful
Certificate, Computer Software Engineering -
2018 - 2018
Free Code Camp
Responsive Web Design Certificate, Computer Software Engineering -
2018 - 2018
freeCodeCamp
JavaScript Algorithms and Data Structures Certificate, Computer Science -
2014 - 2015
Orange Coast College
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