Experience

KEGO Corporation

• Canada
• Wholesale
• 1 - 100 Employee

• Sales Specialist

  • Jan 2014 - Present

  - Consistently grow market by 25% each quarter. - Played a key role in implementing a new division upon company’s acquisition of Sunburst Medical as a new division at KEGO Durable/Home Medical. - Promoted to cover East & West Coasts of Ontario. - Consistently grow market by 25% each quarter. - Played a key role in implementing a new division upon company’s acquisition of Sunburst Medical as a new division at KEGO Durable/Home Medical. - Promoted to cover East & West Coasts of Ontario.



CPAP Direct Ltd.

• 1 - 100 Employee

• Respiratory Clinical Manager

  • Jun 2010 - Dec 2013

  - Boosted store sales and achieved high customer care and satisfaction rankings by holding regular team meetings, working closely with staff, supporting goal setting, and providing comprehensive training. - Significantly increased sales by devising and implementing a follow-up service to confirm or reschedule six-month patient equipment maintenance appointments 24 hours prior to visit. - Initiated and enforced rigorous customer service and product knowledge training and testing standards for all employees. - Eased patient concerns using empathetic listening skills, as well as through instruction on health issues, care options, and proper use of equipment and supplies. - Independently troubleshot and resolved service and technical problems; ensured clean, safe, and orderly facility. - Formed and maintained supportive and mutually beneficial relationships with patients, physicians, and associates.