Experience

Gloria Hotels & Resorts

• DOFB

  • Nov 2016 - Present

  Overall F&B operations



Crowne Plaza sanya bay

• ADOFB

  • Nov 2015 - Present



Grand Fortune Bay Hotel Sanya

• Director of Food Beverage

  • Oct 2014 - Present

• Food&Beverage Manager

  • Apr 2013 - Present



Grand Fortune Bay Hotel Sanya

• Restaurant&Bar Manager

  • Mar 2011 - Mar 2012

  ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Confers with the F&B Director in developing F&B budget, action plan and promotional activities of the department, Stimulates sales and profit, controls operating expenses. Ensure the expansion and effect of the tasks.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Marketing survey and analysis to understanding competitors… ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Confers with the F&B Director in developing F&B budget, action plan and promotional activities of the department, Stimulates sales and profit, controls operating expenses. Ensure the expansion and effect of the tasks.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Marketing survey and analysis to understanding competitors and drive to improve product and service. ◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional business. Rational control cost.◆Meets and negotiates dealings with suppliers.◆Identify training needs, develops formal training plans and implements training sessions. Maintains appropriate standards of dress, hygiene uniforms, appearance, posture and conduct of department employees. Motivate staff, build up team-work and cooperate with other outlets in the hotel. Communicate and share information with F&B director for daily operation. Show more Show less



Crowne Plaza beijing wanffujing

• Bar Manager

  • Nov 2008 - May 2010

  ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Confers with the F&B Director in developing F&B budget, action plan and promotional activities of the department, Stimulates sales and profit, controls operating expenses. Ensure the expansion and effect of the tasks.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Marketing survey and analysis to understanding competitors… ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Confers with the F&B Director in developing F&B budget, action plan and promotional activities of the department, Stimulates sales and profit, controls operating expenses. Ensure the expansion and effect of the tasks.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Marketing survey and analysis to understanding competitors and drive to improve product and service. ◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional business. Rational control cost.◆Meets and negotiates dealings with suppliers.◆Identify training needs, develops formal training plans and implements training sessions. Maintains appropriate standards of dress, hygiene uniforms, appearance, posture and conduct of department employees. Motivate staff, build up team-work and cooperate with other outlets in the hotel. Communicate and share information with F&B director for daily operation. Show more Show less



Crowne Plaza Beijing Wangfujing

• Bar supervisor

  • Sep 2005 - Nov 2008

  ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional… ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional business. Rational control cost.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Making and keeping good relationship with guest and solving guest complains.◆Train staff to promote business. Motivate staff; build up team-work and cooperate with other outlets in the hotel. Communicate and share information with F&B director for daily operation. Show more Show less



Crowne Plaza Park View Wuzhou Beijing

• Lobby Lounge Supervisor

  • Aug 2004 - Apr 2005

  ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional… ◆To carry out the policies and regulations of security, to set up healthy security system and to supervise and urge the execution.◆Customer service and pay attention to the guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Leads the team by holding daily briefings, then submit proposal to F&B Director.◆Review stock control and productivity quality Actuate/implement promotional events to generate additional business. Rational control cost.◆Participates in menu planning and pricing with F&B Director and Executive Chef.◆Making and keeping good relationship with guest and solving guest complains.◆Train staff to promote business. Motivate staff; build up team-work and cooperate with other outlets in the hotel. Communicate and share information with F&B director for daily operation. Show more Show less