Johnnie Hicks
Software Engineer at Cook Systems, Inc.- Claim this Profile
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Bio
Experience
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Cook Systems
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Software Engineer
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Mar 2022 - Present
Cook Systems is a staffing firm that provides IT support to its partners. I am currently working for FedEx as a Full Stack Developer building SaaS products for their internal teams. Cook Systems is a staffing firm that provides IT support to its partners. I am currently working for FedEx as a Full Stack Developer building SaaS products for their internal teams.
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Hack for LA
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Software Engineer - Volunteer
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Nov 2021 - Mar 2022
Summary: Hack for LA is the Los Angeles Chapter of Code for America. Its mission is to bring together civic-minded volunteers to build products for the community and local government to address issues in the region. Summary: Hack for LA is the Los Angeles Chapter of Code for America. Its mission is to bring together civic-minded volunteers to build products for the community and local government to address issues in the region.
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Sonder Inc.
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United States
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Hospitality
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700 & Above Employee
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Guest Experience Agent
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May 2019 - Mar 2020
Sonder is a tech startup in the hospitality industry. I gained valuable Soft skills such as communication, teamwork, leadership, decision making, conflict resolution, creativity, and empathy. Responded to, troubleshooted, and resolved guest issues in a timely manner. The first point of contact for all our guests via phone, email and chat. Coordinated with the city teams to resolve issues on the ground and provide ongoing updates to guests. Sonder is a tech startup in the hospitality industry. I gained valuable Soft skills such as communication, teamwork, leadership, decision making, conflict resolution, creativity, and empathy. Responded to, troubleshooted, and resolved guest issues in a timely manner. The first point of contact for all our guests via phone, email and chat. Coordinated with the city teams to resolve issues on the ground and provide ongoing updates to guests.
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Gusto
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United States
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Financial Services
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700 & Above Employee
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Renewal Specialist
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Sep 2018 - Jan 2019
Benefits Payroll company where I worked as a contractor for the insurance renewal team. The skills that I gained were: Networking, Self Motivation, teamwork, responsibility, decisiveness, and flexibility. Collected and reviewed sensitive documents to pass to the appropriate department/ individual. Assisted the different teams by being the point of contact for our clients . Onboarded and off-boarded client’s employees based on needs. Benefits Payroll company where I worked as a contractor for the insurance renewal team. The skills that I gained were: Networking, Self Motivation, teamwork, responsibility, decisiveness, and flexibility. Collected and reviewed sensitive documents to pass to the appropriate department/ individual. Assisted the different teams by being the point of contact for our clients . Onboarded and off-boarded client’s employees based on needs.
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Stein Mart
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Retail
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700 & Above Employee
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Operational Specialist
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Aug 2016 - May 2017
SteinMart is a clothing store where I worked as a contractor for their e-commerce. The skills that I gained were: Networking, Self Motivation, teamwork, responsibility, decisiveness, and flexibility. Integrated, updated, and maintained the products to the E-Commerce website. Created and Designed artwork using photoshop and integrate to website SteinMart is a clothing store where I worked as a contractor for their e-commerce. The skills that I gained were: Networking, Self Motivation, teamwork, responsibility, decisiveness, and flexibility. Integrated, updated, and maintained the products to the E-Commerce website. Created and Designed artwork using photoshop and integrate to website
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DriveTime
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United States
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Retail
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700 & Above Employee
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Operations Advisor
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Aug 2015 - May 2016
Drivetime is a car dealership where I worked closely with the general manager with reports and contracts. Soft skills gained were: critical observation, work ethic, time management, listening, and writing skills. Managed financials for vehicles and served as liaison for outsourced vendors. Analyzed contracts to ensure adherence to corporate standards. Reconciled and managed the budget for the dealership. Drivetime is a car dealership where I worked closely with the general manager with reports and contracts. Soft skills gained were: critical observation, work ethic, time management, listening, and writing skills. Managed financials for vehicles and served as liaison for outsourced vendors. Analyzed contracts to ensure adherence to corporate standards. Reconciled and managed the budget for the dealership.
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Beaches Habitat for Humanity
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United States
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Non-profit Organizations
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1 - 100 Employee
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Coordinator Intern
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Jan 2013 - May 2013
A non-profit construction company for low-income individual/families. I worked closely with the project manager with various reports and assisted with management audits. A non-profit construction company for low-income individual/families. I worked closely with the project manager with various reports and assisted with management audits.
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Education
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BrainStation
Diploma of Education, Web Development -
Jacksonville University
Bachelor's degree, Business Adminstration