Experience

Therapia Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2020 - Present



Monster Mini Golf - South Florida

• United States
• Entertainment

• Assistant Manager

  • Apr 2019 - Nov 2019

  Assistant Manager-Partner with general manager/district manager/owner to ensure quality customer service and supervise a team with diverse talents and responsibilities- Meet regularly with management to report and plan strategic plans for team objectives- Manage controllable expenses and supplies within approved budgets to achieve profitability targets- Fill in for general management in their absence, managing budgets, and coordinating schedules, inventory, and supplies- Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management- Track performance and conduct employee reviews



FlexShopper

• United States
• Financial Services
• 1 - 100 Employee

• Billing Specialist

  • Feb 2017 - Jul 2019

  Billing Specialist- Provide billing support to Flexshopper customers- Oversee and maintain the accuracy of customer master database- Process invoices, credit memos and debit memos in a timely and accurate manner- Document all communication with users and accounts accurately and in a timely manner via system - Ensure that all issues are escalated appropriately to the correct internal departments and management- Identify processes and improve efficiency- Perform scheduled payments



Island Water Sports

• United States
• Spectator Sports
• 1 - 100 Employee

• Head of Shipping and Customer Service

  • Oct 2015 - Feb 2017

  Head of Shipping and Customer Service- Organized orders by category and retrieved them from throughout the store.- Boxing and mailing orders to customers- Working with company's such as UPS, Fedex, USPS, etc.- Customer Service - Inventory POS and coding for said system- Making a schedule- Managing others under myself- Ordering of office supplies