John Truver

National Technical Support at The Crowley Company
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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5.0

/5.0
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Don` McMahan

Truver was the "go to guy" at Imaging 411 for all the tricky, hard to solve technical mysteries our business seemed to turn up on a regular basis. Hardworking, razor sharp technical mind, and a good character to deal with always made John a pleasure to do business with. I would recommend him to any organization looking for quality technical talent.

Joan Davis

Since I am a very non technical person, John has been a lifesaver! He has been a technical consultant to my company for both hardware and software needs. John is concerned with what our specific needs are and asks the right questions to ensure success. He makes appropriate recommendations for us to achieve our goals while keeping on budget. Several times, he has recommended things beyond our request because he listened to our goals instead of just delivering what we asked for - smart business moves that have us depending on his expertise! He has configured technical systems for us to streamline business and organize data in a smart and efficient way. He is patient and explains things in laymans terms as needed, and always in a friendly way. I've had the privilege to have John as a technology partner for nearly 20 years and look forward to many more years of working with this honest and dependable professional.

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Credentials

  • CCA
    Citrix
  • PVE
    Digitech Systems, Inc.

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • National Technical Support
      • Oct 2016 - Present

      National Technical Support. Installation, Implementation, Training, On site and Remote Support Services on High speed Micrographic Imaging equipment. and associated Imaging software applications. National Technical Support. Installation, Implementation, Training, On site and Remote Support Services on High speed Micrographic Imaging equipment. and associated Imaging software applications.

    • Technical Sales & Support Manager
      • Feb 2015 - Nov 2016

      Technical Sales, Implementation, and Training. National Technical Support. Remote Support Services on High speed Micrographic Imaging equipment. Technical Sales, Implementation, and Training. National Technical Support. Remote Support Services on High speed Micrographic Imaging equipment.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Support Manager
      • Mar 2007 - Feb 2015

      March 2007 – Feb 2015 Implemented Remote Support Services for company technical support staff. Maintained Enterprise Servers, workstations, cell phones, firewalls, and all technical support and services. Technical Sales and Service, Implementation & Training, Project Management. ECM Solutions Management, Software Support, System Administration, IT services for customers and support staff. Triage of customer issues, determine parts needed, dispatch of technician & phone support to completion of call. Customers: DOD, Federal, State, & Local Government entities, and private sector.

    • Project Manager
      • Jul 2006 - Jan 2007

      Project Manager – TEK Systems Pittsburgh, PA Project Management – Mellon Financial. Charged with management of scheduling and implementation of new servers, remediation of NT 4.0 servers, and migration of IIS applications to IBM AIX Web Sphere. Plan move of servers and applications from existing site in New Jersey to main and fail over locations in Pittsburgh, PA. Schedule and implementation of all phases of projects working across all company divisions to ensure timely project completion. Phases include: Hardware specifications and purchasing, application specifications, middleware, database, and network connectivity, Firewall rules and exceptions, web and FTP requirements, server racking, cabling, and power requirements, testing, QA, and production dates, production play book, etc. Recommend applications and utilities to assist application to run smoothly in new production environment and ensure all applications meet their projected deployment dates. Maintained up to date scheduling using Microsoft Project and Microsoft Office products.

  • WEC Engineers, Inc.
    • based in Greater Pittsburgh Area
    • Director of Information Technology
      • Feb 2000 - Jul 2006

      Established business relationships with Oracle, Citrix, Liberty, Cisco, Cranel, and Hyland Onbase, Liberty IMS, Fujitsu, Ingram Micro, and other nationally recognized companies. Devised the web-enabled front-end and database background for use of ESRI GIS products and the use of Citrix Presentation Server for a robust and cost-effective client-server operational tracking architecture. Envisioned, constructed and implemented procedures and policies for the ESRI ArcLogistics Route for Workgroups Citrix model. Worked closely with ESRI and partners to construct and secure custom ArcLogistics Route Citrix Web portals to mimic client web sites for seamless integration of application. Created relationship and secured access to data warehouse for 24/7 guaranteed power and Internet access for ASP and service model applications. Project Management - Team lead for the creation of the Enterprise/Geographic Information Systems and Engineering Development Model for a Pennsylvania Turnpike Commission and the Nevada Department of Transportation Routing Program. Prepared and deliver presentations to current and prospective clients with ongoing and proposed projects using Visio, PowerPoint, Excel, and other applications. System Administration - Devised and implemented the company business enterprise network and infrastructure including security procedures, disaster recovery, custom corporate Outlook web access procedures and collaborative partners. Created, configured and maintain DNS and WINS servers, system routers, user computers, switches, cabling, and printers. Installed, configured, implemented, and maintained Citrix Presentation Server 4.0 farm and applications. Created all users and profiles for enterprise network usage. Configured custom secure FTP and HTTP sites for customers and remote users to access data. Designed, developed, and maintain the corporate web sites, Citrix application sites, and ftp sites. Customers: DOD, Federal, State entities, and private sector

Education

  • Pittsburgh Technical Institute
    Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
    1979 - 1981

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