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5.0

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David Ward

I got to know John during an interim CTO gig at Teachscape. John is an awesome manager of IT -- the calm man in a storm, patient and articulate when explaining incidents, outages and conundrums, a skillful manager of his people, highly cost-aware, technology and vendor savvy.

Eileen Smith

I worked with John closely on many projects throughout my tenure at Teachscape and he always brought clarity, composure and can-do attitude to every situation. I would say the most notable skill that I valued was his ability to dissect any complex problem, technical or otherwise, and devise actionable solutions that led individuals and the company as a whole to success. I would absolutely work with John again if given the opportunity.

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Credentials

  • ITIL v3
    EXIN
    Sep, 2008
    - Sep, 2024
  • A+
    CompTIA
    Jul, 1998
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Director of IT Operations
      • Jul 2019 - Present

      Building all the things: -Autonomous Vehicle Networks -Computer Vision / Machine Learning Infrastructure -DevOps -Enterprise Applications -Field Deployment Infrastructure -Information Security -Multi-cloud Applications/IoT Building all the things: -Autonomous Vehicle Networks -Computer Vision / Machine Learning Infrastructure -DevOps -Enterprise Applications -Field Deployment Infrastructure -Information Security -Multi-cloud Applications/IoT

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 700 & Above Employee
    • Manager, IT and Software Development
      • Mar 2018 - Jul 2019

      Responsible for uptime, reliability, automation, and compliance for internal applications. Heavily leveraged automation to streamline provisioning, access control and compliance activities for core applications via Okta, G-Suite, Workday, SalesForce, Litmos, others. Transitioned on-prem and managed colocation services to AWS and GCP. Deployed enterprise solutions for compliance and security including Splunk, IMB BigFix, Airwatch MDM, and Sophos Cloud. Established on-call rotation… Show more Responsible for uptime, reliability, automation, and compliance for internal applications. Heavily leveraged automation to streamline provisioning, access control and compliance activities for core applications via Okta, G-Suite, Workday, SalesForce, Litmos, others. Transitioned on-prem and managed colocation services to AWS and GCP. Deployed enterprise solutions for compliance and security including Splunk, IMB BigFix, Airwatch MDM, and Sophos Cloud. Established on-call rotation, alert management, and reporting with PagerDuty. Developed business metrics in the form of KPIs and OKRs. Show less Responsible for uptime, reliability, automation, and compliance for internal applications. Heavily leveraged automation to streamline provisioning, access control and compliance activities for core applications via Okta, G-Suite, Workday, SalesForce, Litmos, others. Transitioned on-prem and managed colocation services to AWS and GCP. Deployed enterprise solutions for compliance and security including Splunk, IMB BigFix, Airwatch MDM, and Sophos Cloud. Established on-call rotation… Show more Responsible for uptime, reliability, automation, and compliance for internal applications. Heavily leveraged automation to streamline provisioning, access control and compliance activities for core applications via Okta, G-Suite, Workday, SalesForce, Litmos, others. Transitioned on-prem and managed colocation services to AWS and GCP. Deployed enterprise solutions for compliance and security including Splunk, IMB BigFix, Airwatch MDM, and Sophos Cloud. Established on-call rotation, alert management, and reporting with PagerDuty. Developed business metrics in the form of KPIs and OKRs. Show less

    • United States
    • Human Resources Services
    • 100 - 200 Employee
    • Infrastructure Manager
      • May 2016 - Feb 2018

      Responsible for Production Operations and Corporate IT Infrastructure. Responsible for Production Operations and Corporate IT Infrastructure.

    • India
    • E-Learning Providers
    • 500 - 600 Employee
    • Director of Information Technology
      • May 2011 - Jan 2016

      Built a modern IT department leveraging the latest advances in cloud technology to deliver a dependable, responsive, and effective service portfolio to the business. Built a modern IT department leveraging the latest advances in cloud technology to deliver a dependable, responsive, and effective service portfolio to the business.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • IT Director
      • May 2008 - Apr 2011

      Directed IT for 4th largest independent marketing and digital services firm in North America. Managed team of systems administrators and web developers providing helpdesk services, infrastructure architecture and support, web design, and software development. Directed IT for 4th largest independent marketing and digital services firm in North America. Managed team of systems administrators and web developers providing helpdesk services, infrastructure architecture and support, web design, and software development.

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • IT Manager
      • Jul 2007 - Jul 2008

      Managed all aspects of Information Technology for fast paced software startup. Responsible for building and maintaining corporate infrastructure, developing policies and standards, and supporting technologies employed in the software development lifecycle. Managed all aspects of Information Technology for fast paced software startup. Responsible for building and maintaining corporate infrastructure, developing policies and standards, and supporting technologies employed in the software development lifecycle.

    • Manager - IT Infrastructure
      • Jun 2005 - Jul 2007

      Managed corporate IT Infrastructure. Responsible for building and developing scalable technologies and processes. Served as technical lead and senior project manager for all IT initiatives. Managed corporate IT Infrastructure. Responsible for building and developing scalable technologies and processes. Served as technical lead and senior project manager for all IT initiatives.

    • United States
    • Accounting
    • Senior Network Administrator
      • Dec 1997 - Mar 2005

      Provided top tier support for West Coast sites in the US and Canada. Completed office migrations, build-outs, and relocations. Responsible for overall support of network, telco, server, and data infrastructure across the region. Provided top tier support for West Coast sites in the US and Canada. Completed office migrations, build-outs, and relocations. Responsible for overall support of network, telco, server, and data infrastructure across the region.

Community

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