John Dugdale
Operations Manager at Spectra London- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Advanced Safeguarding & Child Protection
KidscapeApr, 2019- Oct, 2024 -
Female Genital Mutilation
Me Learning LtdJul, 2018- Oct, 2024 -
Honour-based Violence and Forced Marriage
Me Learning LtdJul, 2018- Oct, 2024 -
Signs of Safety and Wellbeing
Me Learning LtdJan, 2018- Oct, 2024 -
Child Sexual Exploitation - Level 1
Me Learning LtdDec, 2017- Oct, 2024 -
Child Sexual Exploitation - Level 2
Me Learning LtdDec, 2017- Oct, 2024 -
Information Governance
Me Learning LtdDec, 2017- Oct, 2024 -
Multi-Agency Working
Me Learning LtdDec, 2017- Oct, 2024 -
Referring Safeguarding Concerns
Me Learning LtdDec, 2017- Oct, 2024 -
Safeguarding Adults - Level 2
Me Learning LtdDec, 2017- Oct, 2024 -
Safeguarding Children - Level 1
Me Learning LtdDec, 2017- Oct, 2024 -
Safeguarding Children and Adults Awareness
Me Learning LtdDec, 2017- Oct, 2024 -
Safer Recruitment
Me Learning LtdDec, 2017- Oct, 2024 -
Level 2 Award in Understanding Health Improvement
RSPH QualificationsAug, 2017- Oct, 2024 -
CPP (Certificate in Personnel Practice)
CIPD -
Honour-based Violence and Forced Marriage
metoo -
Information Governance
Me Learning Ltd
Experience
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Spectra London
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United Kingdom
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Construction
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Operations Manager
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Jul 2017 - Present
Spectra works to improve the choices, health and well-being of people, often from diverse and marginalised communities, empowering positive, informed choices about health, including sexual health, emotional resilience and well-being, and working to combat isolation and risk. Providing supportive, knowledgeable, non-judgemental services, which are all peer led, delivered by people from the communities we work with themselves. Proactive in identifying the needs of clients and supporting them. I am responsible for ensuring that services make a positive difference for those who use Spectra’s services and in the communities in which they are delivered, and that commitments to funders and commissioners are upheld. The role centres around 3 key areas: (a) contractual and operational service delivery; (b) relationship management with funders and commissioners and (c) the engagement of Spectra staff whether full time, part-time, sessional or volunteer. In addition, contributing to the wider development of the organisation by identifying opportunities for growth and improvement, but the primary purpose of this role is to deliver Spectra services consistently to a high level of quality, relevance and impact. Main responsibilities and accountabilities: • Hold operational accountability for a wide-ranging portfolio of Spectra services • To performance manage staff and other managers. • To build, develop and maintain relevant external relationships. • To be a key member of the Management Team and work closely with the CEO • To identify and successfully implement new business opportunities • To ensure project budgets are monitored and adhered to. • To implement and sustain continuous improvement mechanisms that allow each service to be optimised in line with funder target outcomes and evolving service user needs. • To ensure that each service is delivered within budget and in line with contractually agreed Service Level Agreements. Show less
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Media Bounty Ltd
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United Kingdom
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Newspaper Publishing
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Head of Media Planning
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Jan 2014 - Mar 2017
Reporting to the Exec team, I lead on responding creatively and effectively activating client briefs, matching budgets with brand ambition and developing long-term, profitable relationships. I supported a roster of Media Bounty’s premium FMCG clients, including Boots, SCA (Velvet, Cushelle, Body Form), Direct Line, Bosch, Colgate-Palmolive, Palmer’s and L’Oréal, introducing them to new ways of thinking about content and exposure in a digital environment and encouraging them to take some risks with new media. A key responsibility was negotiating partnerships with multiple media outlets, including print, digital, and online programmatic platforms (such as FB, Twitter, Instagram and native platforms) to drive deeper customer engagement. In addition, I lead a team of media planners, simultaneously working on multiple campaigns across industry, product and media, developing new business, all with results-driven outcomes.Building respected relationships with publishers, marketing teams and key industry influencers to actively promote and externally represent Media Bounty’s services. Sourcing of third party suppliers, and ensuring compliance with SLA processes and agreements, completing NDAs and Risk Assessments, where necessary.Key Skills: Key communicator between content, digital, social, CS and client; Innovator in media execution, especially digital innovation; Multi platform influencer marketing; Delegator, planner and skills manager; Self-starter, team-player, open-minded & positive Show less
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Media Planner
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Jan 2011 - Jan 2014
Media Bounty was born in 2008 in the midst of the deepest recession in 30 years, out of a shared belief among the directors that clients were being offered poor value for money by some of the bigger agencies and with a clear focus on delivering genuine ROI with success-related fees.Undeterred by the economic climate, Media Bounty’s infancy was characterised by rapid growth, and now, bolstered by an impressive client roster, it is entering maturity with a clear focus on delivering innovative creative solutions, guaranteed content engagement, and straightforward storytelling. Show less
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Insightlink Communications
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United States
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Business Consulting and Services
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1 - 100 Employee
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Freelance Project Manager
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Mar 2010 - Jan 2011
In this role, in Los Angeles, oversaw the Sales and Project Logistics Operations for the Employee Opinion and Employee Exit Survey Division. A multi-function role, handling initial quote enquiries, producing proposals, following up contacts, setting up webinars and presenting to prospective clients. The company specialises in hosting and designing online surveys; analysing employee data, be it in a full in-depth opinion survey or on-going exit style surveys, both designed to give the utmost feedback to employers regarding their employees’ engagement, motivation and job satisfaction. In addition, the role included a support function to the project fulfilment division, ensuring all study requirements were met for clients, and once completed, analysis and support to the analysts. The ability to handle multiple client enquiries and logistics was a pre-requisite skill. Client projects ranged from studies including 35 respondents to 10,000 respondents, over world-wide and US locations and multiple languages. Estimated project value handled for the fiscal year 2010 was $800,000. Show less
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Business Manager
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Mar 2007 - Feb 2010
Business Manager/Executive Assistant to Partners A dual role, responsible for the day-to-day business operations of a busy dental practice, which incorporated a health spa and property company. The Executive Assistant role ensured the smooth running of the lives of two busy Private Practice Partners. Business Manager A multi-function role, encompassing many responsibilities. Ranging from the general day-to-day running of a business, including staff management, numbering 30 employees, to administrative tasks including wage payments, tax and NI, HR management, financial and accountancy records. Responsible for all project management, including construction of an extension, lift installation and new business division. The opening, marketing and running of a health spa, seeing the business income grow year on year by nearly 21%. Duties included the responsibility for the business diaries of the partners’, co-ordinating meetings and schedules with suppliers and representatives, including overseeing an annual spend of nearly £750,000 Executive Assistant This facet of the role was to ensure that routine tasks, ranging from organisation of family holidays, accounts, finances, car servicing, through to property purchasing and planning, were carried out for two busy professional medics. Assisting in the smooth running of two households, saving the two individuals time and resource. Essential qualities and abilities included being able to delegate, prioritise and work well to deadlines and handle pressure well. I have always been an individual who looks at the overall picture when given a situation to deal with and not the immediate here and now, which served me well in this particular position. Show less
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Consultant Research Analyst
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Sep 2006 - Feb 2007
A decision to take a short career break and travel around the USA, provided the opportunity to take a temporary position, involved in the field of market research, with a company specialising in conducting/analyzing employee research and marketing data for U.S. Blue chip companies including SONY SPE, FilterFresh, Cushman & Wakefield, Nelnet, Mapei, Jacobs Engineering and Abercrombie & Fitch. Duties included production and presentation of data analysis reports to clients’ senior management teams, highlighting areas of interest and concern to the individual company with regards to employees, following completion of an on-line survey by employees. Then post data collection recommending strategies for improvement if necessary, compiling data against industry and national “norms” standards and verbatim comments. Opportunities were also provided to attend and work on market research clinics, for clients such as Pedigree, Masterfoods and Avery Dennison. These clinics gave the opportunity to come face to face with consumers and produce factual data on their purchasing habits for clients’ products. Show less
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Niche & Free Distribution Manager
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Dec 1998 - Aug 2006
A departmental restructure saw the opportunity to encompass the duties already carried out previously as Distribution Manager with a greater involvement in the daily aspects of the flagship paid-for title the York Evening Press. Incuding a large campaign to take the publication from a broadsheet to compact, and a traditional evening title to a daily available in the morning, thus competing with national publications Ongoing duties involved overseeing a team of reps, a growing direct delivery operation and a team of merchandisers for Tourist Guides. In addition, I contributed articles, features and reviews for many of the publications, including a monthly lifestyle column that ran for approximately three years. As this department was under the remit of the Marketing Director, opportunities were provided to take part in Event Management, producing many well-known annual events, including the established local Business Award ceremony and client race days in conjunction with the local racecourse. Distribution Manager Recommended by a former Managing Director to the then current Head of Department for the management of all Newsquest York’s 100,000 free newspaper titles and in-paper leaflets/promotional literature (averaging 20,000,000 items per annum), through the network of field staff, ensuring methods used were in-line with ABC/VFD standards. Overseeing the integration of a door-to-door free newspaper to a free pick-up product into the local market place. Producing a merchandising call scheme, ensuring effective management of supplies and product availability. Presentations to senior staff, both externally and internally, on a regular basis to explain the benefits and methods of free newspapers. Ensured costs are kept within budgetary allocations and responsible for completing budget proposals, including re-forecasts at quarterly periods. Hold regular field staff meetings and produce regular bulletins to ensure a constant communication line. Show less
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SOUTH YORKSHIRE NEWSPAPERS LIMITED
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Newspaper Publishing
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Distribution and Leaflet Sales Supervisor
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Apr 1996 - Dec 1998
Responsible for the distribution of over 316,000 free newspapers and the entire leaflet sales operation, taking bookings, liaising with leaflet sales houses through to co-ordinating with warehouse personnel and over 800 distribution field staff. Ensuring detailed records were kept for VFD audits. To actively sell the company’s leaflet print, design and distribution services, see local clients face-to-face, assisting in the design, organising, printing and distribution and the aftercare follow-up. Explore alternative avenues, using existing distribution staff, including data-gathering and market research exercises. Duties also include the compilation of budgets and print requirements for papers, interviewing of staff for Supervisor and Area Controller positions. Due to a company take-over I oversaw the integration of two extra free titles into existing systems. This included restructuring delivery network details and the computerisation of wage and leaflet allocation systems. Show less
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Distribution Assistant. Responsible to the Distribution Manager.
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Jan 1988 - Apr 1996
Duties included the active selling of leaflets, organising of the distribution routes via the haulage companies and central booking centre in Colchester. The strict keeping of records for VFD/Audit Bureau of Circulation purposes, recording wage payments, leaflet confirmations, invoices and completing required forms to complete half-yearly period returns for the VFD audit. Duties also included handling the administration needs for the Departmental Manager and covering for her at meetings and conferences. I was also involved in the inauguration of new free newspaper in the Doncaster area. Show less
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Education
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1982 - 1998
Wath Comprehensive School
Community
