John Duckworth
Partner / President at True Title Company, LLC- Claim this Profile
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Spanish -
Topline Score
Bio
Brett O'Daniell
I worked with John while he was Examiner & Policy Manager at Phoenix Title Company. I soon realized that he had as good an understanding of the procedures and processes as anyone in the company. I always thought he could run the company, and so afterwards when he became Director of Operations at Insight Title I was not surprised. Insight Title is a great partner of Gorman & Gorman Home Loans, and we share the same dedication to superior customer service.
Brett O'Daniell
I worked with John while he was Examiner & Policy Manager at Phoenix Title Company. I soon realized that he had as good an understanding of the procedures and processes as anyone in the company. I always thought he could run the company, and so afterwards when he became Director of Operations at Insight Title I was not surprised. Insight Title is a great partner of Gorman & Gorman Home Loans, and we share the same dedication to superior customer service.
Brett O'Daniell
I worked with John while he was Examiner & Policy Manager at Phoenix Title Company. I soon realized that he had as good an understanding of the procedures and processes as anyone in the company. I always thought he could run the company, and so afterwards when he became Director of Operations at Insight Title I was not surprised. Insight Title is a great partner of Gorman & Gorman Home Loans, and we share the same dedication to superior customer service.
Brett O'Daniell
I worked with John while he was Examiner & Policy Manager at Phoenix Title Company. I soon realized that he had as good an understanding of the procedures and processes as anyone in the company. I always thought he could run the company, and so afterwards when he became Director of Operations at Insight Title I was not surprised. Insight Title is a great partner of Gorman & Gorman Home Loans, and we share the same dedication to superior customer service.
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Experience
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True Title Company, LLC
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United States
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Real Estate
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1 - 100 Employee
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Partner / President
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Nov 2013 - Present
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Real Estate Investment
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India
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Real Estate
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1 - 100 Employee
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Investor/Developer
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Jan 1996 - Present
· Owned/managed several income-producing properties ranging from residential apartments to mobile home communities · Utilized pricing, advertising, distribution, promotions & merchandising skills · Negotiated acquisition & sale of properties · Developed & subdivided large-lot subdivisions; managed the rehabilitation of property · Owned/managed several income-producing properties ranging from residential apartments to mobile home communities · Utilized pricing, advertising, distribution, promotions & merchandising skills · Negotiated acquisition & sale of properties · Developed & subdivided large-lot subdivisions; managed the rehabilitation of property
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President
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Jan 2012 - Jul 2013
• Preside over three unique divisions of title company – Retail (residential); Commercial & Default, in addition to other functions including underwriting, claims/loss/error resolution, client relationship management and business development, staff recruitment and information technology • Oversee managers and supervisors to ensure full compliance with RESPA and state laws and regulations for multiple states, while ensuring outstanding customer service and client objectives are met • Exceeded target revenues while achieving first revenue gain in 4 years • Formed and managed new firm, Insight Title Agency of New York, after 4 months of due diligence, training and process construction; achieved operational profitability in 4th month of operation and overall break-even within 12 months of inception • Developed marketing program utilizing software and workflow to maximize potential leads, stratifying potential clients and managing ongoing solicitation of targets • Realized 67% growth of retail title division revenue through selective marketing, office expansion and key staff recruitment • Consistently achieved top vendor rankings with national servicers/GSEs for REO closing & title • Work closely with sister company leaders to share services and economies of scale with administrative services, human resources, accounting and IT
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Executive Vice President, Director of Operations
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Aug 2009 - Jan 2012
• Managed title operations in 4 states (Missouri, Kansas, Nebraska, Illinois), overseeing 60+ employees• Implemented process-oriented structure of REO escrow operations, resulting in higher efficiency• Developed operations procedures, examination guidelines, filing & tracking methods, including conversion to paperless files• Oversaw organizational restructuring including company name change, branding strategy, establishing procedures & guidelines, and streamlining of satellite offices• Developed accredited continuing education program for internal training purposes, and appear as a regular lecturer at Missouri Land Title Institute & Kansas Land Title Institute• Authored Study Guide for the Missouri Title Insurance Producer’s Exam (currently licensed to the Missouri Land Title Association for sale to the public)• Developed extensive software & networking plan for implementation, including an online rate quoting mechanism• Ensured compliance with various governmental entities and managed state regulator relationships
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Production Manager
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May 2005 - Aug 2009
• Successfully managed rapid growth in title production with commitment volume from 500 to 3900 per month, while achieving profitability ratios over 40% (based on strong production-only revenue)• Restructured and centralized production operations, growing department from 6 employees to over 30
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Phoenix Title Company
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United States
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Real Estate
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1 - 100 Employee
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Examiner - Policy Manager
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Oct 2002 - Apr 2005
· Brought a policy backlog of over 2000 files up to date in first four months · Implemented methods to improve organization in multiple areas, including policy, recording and examination departments · Regularly exceeded monthly policy quotas by over 200% · Trained new examiners on metes & bounds descriptions, mapping; provided constant assistance when new questions arose · Brought a policy backlog of over 2000 files up to date in first four months · Implemented methods to improve organization in multiple areas, including policy, recording and examination departments · Regularly exceeded monthly policy quotas by over 200% · Trained new examiners on metes & bounds descriptions, mapping; provided constant assistance when new questions arose
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Global Networking Consultant
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Jan 2001 - Jan 2002
· Evaluated start-up companies for possible investment opportunities, including industry research, management interviews, and financial/business model analyses · Responsible for creating global marketing materials, including website content, sales brochures and catalogues · Conducted international sales campaign on behalf of portfolio companies · Evaluated start-up companies for possible investment opportunities, including industry research, management interviews, and financial/business model analyses · Responsible for creating global marketing materials, including website content, sales brochures and catalogues · Conducted international sales campaign on behalf of portfolio companies
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Education
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University of Missouri-Columbia
Bachelor of Arts, Spanish -
University of Missouri-Columbia, College of Business
Bachelor of Science, Marketing -
Universidad de Almería
Filologia Hispanica