John Burgess
Band Director at Saint Thomas Aquinas High School- Claim this Profile
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Bio
LinkedIn User
John has strong project management skills, is detail oriented, and has expertise in integration of clients and processes. His commitment, integrity, strong follow through, and results oriented skillset would be an asset to any company.
Steve Pollack
John is a talented project manager who keeps tasks on time and on plan. He led a complex project for me at the KC Business Center and worked across matrixed groups while always remembering the strategic imperatives of the initiative. John is bright, easy to get along with, and detail oriented. I highly recommend John.
LinkedIn User
John has strong project management skills, is detail oriented, and has expertise in integration of clients and processes. His commitment, integrity, strong follow through, and results oriented skillset would be an asset to any company.
Steve Pollack
John is a talented project manager who keeps tasks on time and on plan. He led a complex project for me at the KC Business Center and worked across matrixed groups while always remembering the strategic imperatives of the initiative. John is bright, easy to get along with, and detail oriented. I highly recommend John.
LinkedIn User
John has strong project management skills, is detail oriented, and has expertise in integration of clients and processes. His commitment, integrity, strong follow through, and results oriented skillset would be an asset to any company.
Steve Pollack
John is a talented project manager who keeps tasks on time and on plan. He led a complex project for me at the KC Business Center and worked across matrixed groups while always remembering the strategic imperatives of the initiative. John is bright, easy to get along with, and detail oriented. I highly recommend John.
LinkedIn User
John has strong project management skills, is detail oriented, and has expertise in integration of clients and processes. His commitment, integrity, strong follow through, and results oriented skillset would be an asset to any company.
Steve Pollack
John is a talented project manager who keeps tasks on time and on plan. He led a complex project for me at the KC Business Center and worked across matrixed groups while always remembering the strategic imperatives of the initiative. John is bright, easy to get along with, and detail oriented. I highly recommend John.
Experience
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Saint Thomas Aquinas High School - Overland Park, KS
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United States
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Education Administration Programs
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1 - 100 Employee
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Band Director
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2010 - Present
Jazz band, Marching band, Concert band, Pep band, 5th through 8th grade bands. Jazz band, Marching band, Concert band, Pep band, 5th through 8th grade bands.
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Church of the Resurrection
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Religious Institutions
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200 - 300 Employee
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Assistant Director - Youth Orchestra
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Sep 2009 - Jun 2010
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GE Capital
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United States
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Financial Services
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700 & Above Employee
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Operations Project Manager
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Oct 2006 - May 2009
Manage multiple Interactive Voice Response (IVR) projects delivering more services to the customer and increased benefit to the company. Prior emphasis on integration of new line of credit and bankcard products. Partenered with marketing and e-commerce teams to ensure seamless integration into the marketplace. Strong experience in application and account maintenance systems.
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Operations Analyst
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Sep 2004 - Oct 2006
Responsible for conducting wing to wing testing of application systems for numerous acquisition channels for line of credit and bankcard products to ensure correct line assignments and account setup based on various risk criteria. Created new and updated existing job aids for the online help system. Resolved production issues through analysis of customer data and use of several reporting resources to detemine root cause.
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GE Capital
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United States
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Financial Services
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700 & Above Employee
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Call Quality Specialist
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Jan 2001 - May 2003
Monitored randomly recorded customer service calls and rated scores based on customer interaction cycle. Provided associate feedback when necessary to ensure standard adherence to policy and procedures in order to resolve customer inquiries in an accurate and consistent manner. Monitored randomly recorded customer service calls and rated scores based on customer interaction cycle. Provided associate feedback when necessary to ensure standard adherence to policy and procedures in order to resolve customer inquiries in an accurate and consistent manner.
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Education
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1991 - 1993
University of Cincinnati College-Conservatory of Music
M.M., Music -
1985 - 1991
Wichita State University
B.M. & B.M.E, Music
Community
