Experience

Yaldo Eye Center

• United States
• Medical Practices
• 1 - 100 Employee

• Executive Director

  • Jul 2019 - Present

  Successfully lead the organization into a period of growth. Responsible for overseeing all aspects of the organization, ensuring that we are operating efficiently and effectively to meet business goals. Ensure staff members are aligned with the company’s mission and vision. Support team growth to achieve strategic objectives with high priority of communication, recognition and collaboration. • Develop and implement strategic plans that meet business goals and objectives created by business owner. • Recruit and develop a team of senior leaders to manage critical business functions. • Ensure commitment to and compliance with all applicable laws and regulations across the organization • Create a culture of transparency and communication through the organization • Develop positive relationships with key stake holders• Proactively address challenges in the internal and external environment to protect business interests



J2 Medical Supply, Inc.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Territory Manager

  • Mar 2021 - Present

  Territory Manager at J2 Medical Supply. Providing High-Quality, Cost-Effective Personal Protective Equipment (PPE) Territory Manager at J2 Medical Supply. Providing High-Quality, Cost-Effective Personal Protective Equipment (PPE)



Henry Ford Health System

• General Manager

  • Sep 2014 - Jul 2019

  Responsible for daily operations, personnel development, and P&L for multiple business units in the health system. Provided oversight and logistics for the opening of a new retail location. • Maintain an average of 23% above projected sales for the opening of a new location. • Increase customer volume by obtaining physician referrals, networking, and community service via health fair events.• Improved employee engagement scores and continue to maintain above average industry standards.



Marriott International

• Italy
• Hospitality
• 700 & Above Employee

• Outlet Manager

  • Feb 2013 - Sep 2014

  Managed multiple business retail and service marketing units for hotel guests and visitors. Point of sales and services included restaurant and bar, coffee, concierge, and room service. Led a team of 22 staff members to execute business objectives.• Increased recommended customer ranking to the 90th percentile.• Developed branding and loyalty marketing initiatives to increase repeat customers.• Budgeted operating costs and maintained sales projections. Managed multiple business retail and service marketing units for hotel guests and visitors. Point of sales and services included restaurant and bar, coffee, concierge, and room service. Led a team of 22 staff members to execute business objectives.• Increased recommended customer ranking to the 90th percentile.• Developed branding and loyalty marketing initiatives to increase repeat customers.• Budgeted operating costs and maintained sales projections.



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Applebees

  • Jul 2010 - Feb 2013

  Provided guests with a friendly and professional food and bar service atmosphere. Maintained the bookkeeping and reporting for food and alcoholic beverage sales. Reduced inventory costs by evaluating the vendor selection process. • Delivered prompt guest services for bar patrons while maintaining customer satisfaction for the car side-to-go orders; resolved escalated customer grievances quickly to maximize customer satisfaction and loyalty. Provided guests with a friendly and professional food and bar service atmosphere. Maintained the bookkeeping and reporting for food and alcoholic beverage sales. Reduced inventory costs by evaluating the vendor selection process. • Delivered prompt guest services for bar patrons while maintaining customer satisfaction for the car side-to-go orders; resolved escalated customer grievances quickly to maximize customer satisfaction and loyalty.