Experience

R.G. Barry

• 1 - 100 Employee

• VP, Information Services, Business Intelligence & E-commerce

  • Feb 2021 - Present

  Leading the modernization of the company technologies to align with new business initiatives. Developed overall technical architecture for the company’s move to a cloud first approach. Supporting a geographically diverse workforce located throughout the United States and China. • Eliminated primary and secondary data centers through migration to AWS native services. Shifted business continuity and disaster recovery through alternate AWS data center and alternate business location. • Updated all obsolete technologies including hardware, software, data, telephony, to products under current vendor support. • Designed and implemented a corporate Data Warehouse and analytics system based on Snowflake database technology and Tableau reporting. This has shifted reporting from static PDF reports distributed daily and weekly to live reports refreshed as frequently as every 15 minutes. • Vastly improved the cyber-security profile of the company by eliminating threat vectors and improving recoverability of systems. • Upgraded Direct to Consumer Salesforce order management system to latest version. • Delivered new systems for tracking products from Chinese factories, docks, ports, to final warehouse and retailer delivery. Show less


Independent Consultant: IT Management
• Information Technology & Services
• 1 - 100 Employee
• Independent Management Consultant

  • Jan 2019 - Dec 2019


EXPRESS

• India
• Writing and Editing

• Vice President I.T. Applications / Business Systems

  • 2012 - 2018

  Hired to direct a staff of 105 associates, 6 direct reports and 100 onshore and offshore consultants. Formulated strategic priorities in collaboration with executive team with a $40M capital and $70M expense budget. Ensured daily operational KPI’s were achieved and focused on business transformational priorities. Oversaw all corporate applications and infrastructure, including capacity planning and operational management of in-store, data warehouse and loyalty systems. • Replaced 85% of application portfolio, improving departmental efficiency by 200%+ and enabling 150-store outlet brand and international franchise growth. • Established Oracle’s ERP Merchandising Operations Management Version 14 modules RMS, ReSA, RPM and ReIM, enabling omnichannel operations between stores and ecommerce, improving merchant abilities and enabling best practice sales audit and invoice matching. • Slashed costs through strategic migrations to AWS cloud infrastructure by 65%. • Enabled mobile applications for in-store functions: Inventory, POS, e-Learning, timesheets, inquiries and loyalty. • Developed Express.com on the Oracle ATG platform, facilitating $300M in revenue first year of operation, enabling same-day promotional capabilities, and reducing operating costs by 25%. • Implemented omnichannel business operations including in-store pickup, ship from store, return anywhere. • Launched first loyalty program which acquired 9 million customers in the 1st year. Show less



Harland Clarke

• India
• Hospitals and Health Care

• Asst Vice President Retail Channel Solutions

  • 2010 - 2012

  Directed custom development and operation of 40+ E-commerce sites with revenues in excess of $500M. Managed all aspects of application delivery, availability and functional improvements of the companies’ web properties. • Built and developed company’s first off-shore Development and QA teams. • Implemented process improvement strategies, decreasing operational costs by 20%. • Managed 5 distributed teams in 3 states and 2 countries enlarging the workforce and reducing costs. • Launched new retail business line of custom personalized products. Show less



PetSmart

• United States
• Retail
• 700 & Above Employee

• I.T. Director

  • 2006 - 2009

  Led staff of 25 staff including managers, technical leads, analysts, developers and external consultants managing the solutions utilized by the 40,000+ field associates. Responsible for both corporate and in-store systems. • Re-platformed E-commerce site, call center and fulfillment systems, securing 100% increase in sales over prior site. • Improved content management and promotional capabilities allowing same day changes. • Designed and implemented CRM system improving the company’s loyalty and marketing programs. • Delivered Unica’s campaign management system allowing for event driven and same day campaigns. • Enhanced cross-channel campaign management, segmentation, SAS modeling and MicroStrategy reporting capabilities. Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sr Group Manager

  • 2003 - 2006

  Oversaw a team of 75 managers, technical leads, software engineers, business analysts and offshore developers responsible for strategic planning, design and implementation of Target’s multi-channel marketing campaigns. • Led the implementation of the Unica direct marketing system, reducing headcount by 60% through process improvements. • Minimized turnaround SLA’s from 1 week to 3 days through redesigned workflows. • Enabled real time marketing integration with the Point of Sale and call center applications. • Facilitated the delivery of optimized offers across all outbound marketing channels. • Managed 80 million customers - their sales, scoring models, demographics and marketing performance and contact histories. Show less



Best Buy

• Retail
• 700 & Above Employee

• I.T. Director

  • 2000 - 2003

  Directed the activities of 80 managers, developers, database administrators, project managers and data analysts. - Responsible for development, database administration, Quality Assurance and Business Analysis for the companies first e-Commerce website: Bestbuy.com - Led the industry in in-store pickup, scheduling services online, product reviews and tightly integrated click and mortar fulfillment - Enterprise Application Architect responsible for strategic design, development and implementation of all Best Buy consumer-facing systems Show less