John Zaki

Head of eLearning and Vice Director of CITC @ Mansoura University at Mansoura University
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • French Elementary proficiency

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Bio

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Credentials

  • PRINCE2
    APMG-International in the UK
    Nov, 2010
    - Oct, 2024

Experience

    • Egypt
    • Education Administration Programs
    • 700 & Above Employee
    • Head of eLearning and Vice Director of CITC @ Mansoura University
      • Nov 2018 - Present

    • University Lecturer
      • Dec 2013 - Present

    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • North Africa Business Procurement Manager
      • Apr 2013 - Nov 2014

    • Logistics Manager
      • Feb 2011 - Apr 2013

      - Manage 3PL logistics- Responsible for network design and transportation planning. - Supervise primary warehouses and distribution warehouses.- Inventory level management.- Maintain EHS standards in logistics.- Manage a team of 80 people with 2 direct reports.- Manage logistics cost center budget of $ 2.5 mln.- Planning security for important shipments.- Fiscal forecast and planning.- Develop KPIs and track cost.- Manage product integrity and traceability in logistics.- Involved with indirect procurement, bidding and contract negotiation.

    • Project Manager / Primary Manufacturing and Filter Manufacturing Manager
      • Jul 2010 - Feb 2011

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • MBA student
      • Oct 2008 - Oct 2009

      Strategic planning and real case study consulting including external and internal environment analysis, benchmarking, competitor analysis, turnaround, performance improvement, redefinition of product-market mix, marketing strategy, HR hiring process planning, and T-skills development.Risk analysis of the operational risks involved in the process. Project Management: My assignment focused on workload and resource scheduling, budgeting, risk analysis, work breakdown structure, critical path method, and Gantt chart. Not to leave out, the ability to evaluate projects through NPV and IRR methods. In addition I have knowledge of PRINCE2 framework and currently working towards PMP certificate. Crisis Management: My assignment focused on the process of incubation, escalation, impact of vulnerabilities on crisis teams in the operational stage of crisis and wider complex network issues. Creatively identified relation between Control systems engineering and its application to the process of crisis management which is considered as original work. Score: AManagement Accounting: focused on activity based accounting to provide reliable management decisions.Financial Accounting: focused on ratio analysisOperational performance: Strategy, Marketing, and Human Resources.Developed, as a member of a team, a complete business plan for an environmental business with innovative positioning. The competitive advantage gained through positioning resulted from excellent strategic planning, environment and competitor analysis, risk management, marketing strategy to B2B and B2C, and human resource planning. The understanding of team dynamics, team building to TMSDI standards, and leadership through this role is equally matched to the exceptional strategic and consultative learning from developing the business plan.

    • Founder and Director
      • Apr 2009 - Sep 2009

      While doing the full time MBA, I established the intermediary service provider for international truck trade. Responsible for the business from business development, sourcing suppliers and products, purchasing, customer accounts and building customer relationship, sales/managing two international salesmen, and accounting. Excellent positioning and knowledge of export and international trade.

    • Support Engineer
      • Jun 2007 - Sep 2008

      Successful team player responsible for adding value by providing consultative and technical solutions to customers’ problems. Provided consultative sales (post-initial sale) and account management. Selected by senior management to take accountability of preparing projects after contracts were signed during their lifecycle. Provided in-house customer training as well as after sales support.Skills: the role required leadership, team skills, technical knowledge, initiative, strong analytical and problem solving abilities, diligence and interpersonal skills, active listening and connecting with different types of people, and consultative sales skills. Initiative: Initiated the idea of company-wide knowledge base and successfully handled the project from initiation to implementation. The project is currently heavily used at Cordic.Initiative Result: higher rates of customer satisfaction, increased technical support consistency, provided multiple levels of support with problem tracking, drove higher performance and efficiency, eased knowledge transfer, and provided a consistent environment for training new staff.

    • United Kingdom
    • Research Services
    • 700 & Above Employee
    • student
      • 2005 - 2006

      Studied postgraduate control systems in engineering

    • Sr. Lecturer Assistant
      • Mar 2005 - Sep 2005

      Responsible for preparing, coordinating and delivering a number of engineering undergraduate courses, sometimes with over 400 students in a lecture. Helped in designing a number of course structures. Provided tutoring, advice and support to students on a range of issues from academic to personal. Supervised final year graduation projects & mentored students. Contributed to the overall department educational policy. Supervised the performance of Lecturer Assistants. Skills: Excellent spoken and written communication skills. Confidence presenting seminars to large groups.Achievements: Lined up a teaching strategy based on skills: co-ordinate, educate and support students.

    • Lecturer assistant
      • Sep 2002 - Mar 2005

    • Co-founder, operational director
      • Aug 2003 - Jun 2005

      Responsible for day-to-day operation: Project planning, development, and implementation. Successfully managed a team of 5. Issued clear guidance to suppliers. Looked after stock control and rotation. Assisted in consultative sales, support and customer relations. Developed the business plan and operation procedures. Programmed and sold software.Achievement: Startup financial gearing of 50% debt. Resale Exit Strategy after 1.5 Yrs > 100% ROI.

Education

  • The University of Glasgow
    MBA, Business
    2008 - 2009
  • University of Cambridge
    CPGS, engineering
    2005 - 2007
  • Mansoura University
    M.Sc., Computer and Systems
    2003 - 2005
  • Mansoura University
    B.Sc. Hons, Computer and Systems
    1997 - 2002

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