Experience

Peacock & Binnington

• United Kingdom
• Farming
• 1 - 100 Employee

• Area Finance Manager

  • Aug 2023 - Present

  Brigg, England, United Kingdom • Proposing finance solutions to farmers across the region. • Liaising with finance companies to get the best deal possible • Running deal clinics alongside the Managing Director, Sales Director and Finance Director • Simplifying process for both finance and sales departments, such as quotation programmes • Designing AML policy to ensure we are compliant with new FCA rules



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Personal Banker/Level 400

  • Mar 2013 - Aug 2023

  My key responsibilities included: • Processing transactions for customers • Completing branch controls to make sure all RISK remedies are adhered too • Dealing with customer complaints • Maximising sales opportunities • Taking control of the vault, passing floats to and from the vault and reconciling any change from other cashiers • Leading Branch Development Hours and team training activities • Digital ambassador for my branch, leading discussions on all new things digital… Show more My key responsibilities included: • Processing transactions for customers • Completing branch controls to make sure all RISK remedies are adhered too • Dealing with customer complaints • Maximising sales opportunities • Taking control of the vault, passing floats to and from the vault and reconciling any change from other cashiers • Leading Branch Development Hours and team training activities • Digital ambassador for my branch, leading discussions on all new things digital and also offering support and training to colleagues so they are able to confidently discuss digital with other colleagues and customers. • Taking call centre calls when in branch to help more customers • Planning branch rotas and staffing • Coaching other members of staff in both my own branch and others to help with upskilling Show less



Solution Marketing

• Germany
• Advertising Services

• Telesales Agent

  • May 2012 - Dec 2012

  My key responsibilities included: • Cold calling and selling to customers • Receiving inbound calls • Processing orders through a variety of systems • Up selling to existing customers, offering various products exclusive to current customers • Meeting a sales target of 33% conversion of calls on a regular basis



Lincolnshire Cooperative

• United Kingdom
• Government Administration

• Customer Services Assistant

  • Sep 2009 - Jun 2012

  My key responsibilities include: • Date rotating stock • Taking out of date stock from the shelves and either reducing or disposing of them • Cash handling and giving change • Replenishing stock from the warehouse • Taking stock records to check no stock is missing and printing off and checking the inventory list



Norbert Dentressangle UK

• United Kingdom
• 1 - 100 Employee

• Production Operative

  • Jun 2009 - Aug 2009

  Hull, United Kingdom My key responsibilities included: • Making up storage boxes to store peas • Clearing out freezers to ensure maximum efficiency when peas where passing through • Checking data on computers to make sure all boxes where filled to a safe capacity • Performing maintenance jobs on the freezer • Supervising staff when senior members of staff where off the floor



Comet

• United States
• Internet Publishing

• Salesman

  • Mar 2008 - Jan 2009

  Hull, United Kingdom My key responsibilities included: • Meeting and greeting customers • Making sure the customer received the product they were looking for • Ordering products in so that customers could collect them • Replenishing stock and checking whether or not products were available on the database



Next Group PLC

• Customer Services Assistant

  • Nov 2007 - Jan 2008

  Hull, United Kingdom My key responsibilities included: • Dealing with customer queries • Ordering missing stock in for customers • Dealing with customer complaints • Cash handling • Marking down stock to be sold in the sale • Travelling to the warehouse to collect stock ordered by customers



Hallmark Group Ltd

• New Zealand
• Construction
• 1 - 100 Employee

• Data Input Clerk

  • Jun 2007 - Oct 2007

  Hull, United Kingdom My key responsibilities included: • Processing orders sent through by customers on the computer • Calling customers to check orders where correct • Faxing orders back to customers • Speaking with the manufacturing department regarding changes and improvements to their orders • Checking doors before they were released onto the trucks for any defects • Sent defective doors back to the processing department to be fixed before distribution



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Services Assistant

  • Nov 2005 - Jun 2007

  Hull, United Kingdom My key responsibilities included: • Refunding and returning products for customers • Replenishing stock to the shop floor • Taking in the delivery • Supervising tills when no other staff were available • Taking and handling cash from customers



Pizza Hut

• Accounting
• 1 - 100 Employee

• Waiter

  • Jun 2005 - Sep 2005

  Hull, United Kingdom My key responsibilities included: • Refunding and returning products for customers • Meeting and seating customers at the front of the restaurant • Taking food and drink orders • Cleaning down tables when customers had left • Replenishing stock and the salad bar • Date checking and organising stock in the main fridge