Experience

Dewpoint

• United States
• Information Technology & Services
• 100 - 200 Employee

• Solutions Architect

  • Oct 2022 - Present

• Systems Engineer

  • Jun 2016 - Present

  Lansing, Michigan During my time with Dewpoint as a Systems Engineer, I have transitioned from a primarily Datacenter-focused role to a Security Operations role. This has allowed me to engage in a variety of challenging and rewarding activities: • Implement IT infrastructure solutions and deliver support services related to virtual computing, client/server environment, datacenter, networking, load balancing, backup, and security. • Manage threat and vulnerability research, detection, mitigation, and… Show more During my time with Dewpoint as a Systems Engineer, I have transitioned from a primarily Datacenter-focused role to a Security Operations role. This has allowed me to engage in a variety of challenging and rewarding activities: • Implement IT infrastructure solutions and deliver support services related to virtual computing, client/server environment, datacenter, networking, load balancing, backup, and security. • Manage threat and vulnerability research, detection, mitigation, and validation for internal and managed services customers. • Perform business technology assessments to identify customer needs and design best-fit IT solutions. • Implement, manage, and support Virtual Desktop Infrastructure (VDI) environments. • Support and maintain VMware vSphere environments.



Electric Software LLC

• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Manager

  • May 2003 - Jun 2016

  East Lansing • Managed the Infrastructure division of a technology consulting company, personally providing a full range of office systems support and creatively delivering solutions to various technical challenges. • Provided remote and on-site hardware, software and network support to a diverse client base including government, public and private schools, associations, finance and manufacturing firms. • Researched and provided purchasing and technical direction for future technology deployments, to… Show more • Managed the Infrastructure division of a technology consulting company, personally providing a full range of office systems support and creatively delivering solutions to various technical challenges. • Provided remote and on-site hardware, software and network support to a diverse client base including government, public and private schools, associations, finance and manufacturing firms. • Researched and provided purchasing and technical direction for future technology deployments, to help businesses stay on top of changing technology and manage upgrades intelligently. Show less



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Web Content Administrator

  • Feb 2000 - Apr 2003

  Lansing, Michigan Area • Administered and wrote technical content for multiple webs using FrontPage and Dream Weaver. • Maintained adherence to ISO guidelines for document control for policies and procedures.

• Helpdesk Analyst

  • Jan 1999 - Feb 2000

  Lansing, Michigan Area • Utilized problem solving skills, remote control software and an on-line database to resolve or dispatch customer cases involving software, network, or hardware related issues.



Boston Financial Group

• Mailroom Manager

  • Feb 1996 - Jan 1999

  East Lansing, MI • Directed shipping workflow to ensure accurate and timely distribution of incoming and outgoing mail. • Provided clerical support to the Office Manager using Microsoft Word, Excel and Access.